Hotel F&B Manager

Hampton Inn & Suites by Hilton - Miami Brickell Downtown; Miami (FL); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Sign-on bonus $1,000

Quarterly performance bonus

Sign-on bonus after 90 days

Job summary

Prismhr Hire is seeking an experienced Food & Beverage Manager to assist the General Manager in all F&B operations and guest services. The role requires hands-on leadership, English fluency, and knowledge of Spanish or Portuguese, with 2+ years in hotels or restaurants.

Ideal candidate has experience with OnQ PMS and/or Oracle/Simphony POS and will manage by walking around, ensuring high standards for service, safety, and profitability. Hybrid work setting preferred.

Qualifications

• Fluent English required.
• Knowledge of Spanish or Portuguese is a plus.
• At least 2 years in similar F&B roles in hotels or restaurants.
• Food Safety Certification is required.
• OnQ PMS experience and/or Oracle/SimphonyPOS experience is a plus.

Responsibilities

• Assist General Manager with Daily F&B Operations including Breakfast, Bar and Banquets.
• Be trained to assist at front desk during off-peak hours or when needed.
• Fill in for any F&B position or shift as needed.
• Support other departments during peak hours or as required.
• Hire, train, supervise, and schedule all F&B staff.
• Develop staff for future promotions within F&B.
• Plan and coordinate work among F&B personnel to maintain quality.

Skills

Fluent English

Spanish or Portuguese

2+ years F&B hotel/restaurant

Hands-on

Team motivator

Education

Food Safety Certification

Tools

OnQ PMS

Oracle/Simphony POS

Job description

Food & Beverage Manager / Guest Services Manager - Hybrid position:

We're looking for a highly motivated and experienced F&B Manager to assist the General Manager with managingall aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledgeof Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/orHampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere tobrand, hotel and health standards. This is not an office position and requires candidate to "Manage by Walking Around". We requirestrong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/SimphonyPOS experience is a plus.

Responsibilities include:

• Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets.
• Must be Trained to assist at front desk during off-peak hours or when needed.
• Trained and ready to fill in for any F&B position or shift that is needed.
• Support other Departments on peak hours or when needed.
• Hiring, training, supervising, scheduling of all F&B staff.
• Developing staff for future promotions within F&B.
• Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance.
• Planning, coordinating and distributing the work among all F&B personnel.
• Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
• Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations.
• Maintain standards of food and beverage quality and guest service quality.
• Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget.
• Contribute to the profitability and guest satisfaction perception of other hotel departments.
• Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel.
• Maintain inventory control procedures and reporting.
• Inventory, Cost Control, ordering food, beverage and supplies within department’s budget.
• Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations.
• Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.
• Receive departmental related guest concerns and ensures corrective action is taken.
• Ability to communicate effectively with guests and fellow team members.
• Commitment to deliver excellent services and quality to every guest and every task, every time.
• Ensure OSHA, ADA and Health policies are adhered to.
• Others that may have not been included on this list.

• $1,000 Sign-on bonus to OnQ and/or PEP certified candidate
• Plus, Quarterly Performance Bonus.
• Sign-on Bonus payable after successful completion of initial 90-day employment period.
• Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.