Hotel Executive Housekeeper

McKibbon Hospitality; Buford (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Executive Housekeeper to lead their Housekeeping team. This role involves ensuring the highest standards of guest satisfaction and operational excellence. You will train and guide associates, maintain compliance with local laws, and foster a positive work environment. Join a company that values its employees as much as its guests, offering a comprehensive benefits package and opportunities for personal and professional growth. If you have a passion for hospitality and a commitment to excellence, this is the perfect opportunity for you.

Benefits

Comprehensive benefits package including medical, dental, and vision

Life insurance

Pet Insurance

Short and long-term disability

Paid time off and holidays

Tuition assistance

401K Savings Plan with 50% matching funds

Exclusive hotel rate discounts

Qualifications

• 3+ years of experience in hotel management or supervisory roles.
• Strong knowledge of compliance laws and guest service standards.

Responsibilities

• Oversee the Housekeeping department's overall performance and guest satisfaction.
• Train associates on brand standards and ensure compliance with hotel policies.

Skills

Housekeeping Management

Guest Service

Communication Skills

Problem-Solving Skills

Compliance Knowledge

Education

High School Diploma

Hotel Management Degree

Job description

What Makes a McKibbon Executive Housekeeper?

As a key member of the property leadership team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the property’s Housekeeping team. Reporting to the Assistant General Manager, the Executive Housekeeper is responsible for maintaining the highest level of ethical leadership to lead the department to achieve its business goals.

A Day in the Life:

• You will be responsible for assisting with the overall performance of the property’s Housekeeping department including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.
• You will execute the training of all associates as it relates to brand and company standards to maximize revenue and maintain superior service.
• You will be responsible for maintaining compliance and staying up-to-date on new initiatives for the brand and company.
• You will implement and train on all McKibbon procedures that relate to cost control and inventory management.
• You will maintain positive relationships with associates to drive associate satisfaction.
• You will monitor and ensure that safety and security standards are being maintained.
• You will support guest experience and satisfaction.

Requirements:

• Previous housekeeping experience within a hotel
• 3 years’ minimum experience in a hotel manager/supervisor position (highly desired)
• Experience working with major brands like Marriot, Hilton, or Starwood (highly desired)
• Knowledge of local and state compliance laws
• The skills and experience to lead a team to consistently deliver exceptional guest service
• Excellent communication and problem-solving skills
• The ability to ensure that hotel policies and brand standards are followed

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment:

Full Time Associates:

• Comprehensive benefits package including medical, dental, and vision
• Life insurance
• Pet Insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness: All Associates

• Competitive Compensation with incentives(incentives vary by position)
• 401K Savings Plan with 50% matching funds
• Associate referral program
• Brand and company training classes, workshops and conferences for career growth and development (varies by position)
• Wellbeats APP to support physical and mental wellness

Personal Wellness:All Associates

• Fundraising matching funds program
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

Any state specific holiday, vacation or benefit requirements will apply