Hotel Events Manager — Banquets & Meetings

StepStone-Hospitality-Inc; Tampa (FL); On-site; USD 45,000 - 55,000; Full time

Job summary

StepStone Hospitality seeks an organized, energetic Events Manager for Four Points by Sheraton Tampa Airport Westshore. You will coordinate meetings, conferences, banquets and other group events from planning through execution, serving as the main liaison between clients and hotel departments to ensure flawless delivery.

The role requires experience in hotel event planning, catering, or banquet services, strong communication, and the ability to manage multiple events simultaneously.

Qualifications

• Previous hotel event planning, catering, banquet, conference services, or hospitality experience strongly preferred.
• Previous experience as an Events Manager, Event Coordinator, Catering Manager, Conference Services Manager, or similar role preferred.
• Experience preparing and managing Banquet Event Orders (BEOs) strongly preferred.
• Marriott or branded hotel experience is a plus.
• Strong knowledge of banquet and meeting-room setups, event timelines, and Food & Beverage operations.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple events, clients, priorities and deadlines simultaneously.
• Professional and confident when communicating with clients and hotel leadership.
• Ability to anticipate client needs and proactively resolve concerns.
• Strong computer skills and ability to learn hotel sales, catering and event-management systems.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Coordinate the planning and execution of meetings, conferences, banquets, social events, and other group functions.
• Serve as the primary event contact for assigned clients from booking through completion.
• Communicate event details, timelines, setup requirements, F&B selections, audiovisual needs, and arrangements.
• Prepare, distribute, and maintain accurate Banquet Event Orders (BEOs) and related documentation.
• Conduct BEO and event-detail meetings with hotel departments.
• Ensure event details and changes are communicated to Food & Beverage, Culinary, Banquets, Front Office, Housekeeping, Engineering, Sales, and other departments.
• Coordinate meeting-room setups including furniture, linens, AV, signage, and other requirements.
• Review event spaces and setups to meet BEO specs and client expectations.
• Maintain accurate event files, correspondence, guarantees, diagrams, and documentation.
• Identify opportunities to enhance guest experience and increase revenue through services.

Skills

Event planning

Banquet operations

Client liaison

BEOs

Tools

Event management systems

BEO software

Job description

StepStone Hospitality seeks an organized, energetic Events Manager for Four Points by Sheraton Tampa Airport Westshore. You will coordinate meetings, conferences, banquets and other group events from planning through execution, serving as the main liaison between clients and hotel departments to ensure flawless delivery.

The role requires experience in hotel event planning, catering, or banquet services, strong communication, and the ability to manage multiple events simultaneously.