Hotel Concierge Lounge Attendant

Renaissance Hotel - Cincinnati; Cincinnati (OH); On-site; USD 28,000 - 42,000; Full time

Job summary

Renaissance Hotel - Cincinnati is seeking a Concierge Lounge attendant/food runner for an AM shift with occasional evenings and weekends. The role focuses on delivering a high‑quality dining experience in a luxury hotel setting.

The ideal candidate has restaurant/concierge experience, strong customer service, and the ability to work weekend AM shifts. Join a team dedicated to service excellence in downtown Cincinnati.

Qualifications

• Hotel Club Lounge experience preferred; minimum 2 years.
• Must be available to work weekends.
• Weekend AM shifts required.

Responsibilities

• Provide a high‑quality dining experience as Concierge/Server.
• Take orders, make recommendations, and process payments.
• Maintain knowledge of wines, beer, and cocktails.
• Assist with opening and closing duties.
• Clean and clear tables and multitask across tasks.
• Ensure guest satisfaction with a friendly attitude.

Skills

Customer service

Multitasking

Weekend availability

Job description

About the Job

Our luxury hotel in the heart of downtown Cincinnati is in need of a Concierge Lounge attendant/food runner for an AM shift with occasional evenings and weekends.

We take pride in every detail. We know that people are our greatest resource and we now have amazing opportunities for professionals with a passion for service excellence.

Currently, we are looking for talented and enthusiastic individuals with a passion for service, outgoing personalities, and the drive to be the best to join our Food & Beverage full‑time positions available.

Busy Cincinnati Downtown Hotel.

Qualifications

• Previous Hotel Club Lounge attendant experience preferred, minimum 2 years.
• Position is for Hotel Food & Beverage Club Lounge (Concierge attendant).
• All applicants must be available to work weekends.
• The candidate must be available to work weekend AM.

Responsibilities

We are looking for an energetic, attentive Concierge/Server who is committed to providing a high‑quality dining experience to our customers. The server's responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi‑tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.

To succeed as a Server, you should be friendly, proactive, and efficient. The server should also be passionate about the food and drinks they serve and create a fun, enjoyable experience for every customer.

Club Lounge Server/Attendant Responsibilities

• Making recommendations, and serving food and drinks.
• Handling multiple tables and tasks efficiently.
• Cleaning and clearing tables.
• Assisting with opening and closing duties.
• Learning about food and beverages.
• Standing, walking, and carrying heavy trays of food and drinks.
• Experience preferred; fine‑dining experience is a plus.
• Ability to walk, stand, and carry heavy trays.
• A friendly, attentive attitude.
• Must be the minimum age to serve alcohol.
• A passion for providing customers with high‑quality service.