Hotel Conc Valet Attendants

Wildhorse-Resort-Casino; Pendleton (OR); On-site; USD 17,000 - 24,000; Full time

Job summary

Wildhorse Resort Casino in Pendleton, OR is seeking an on-site Valet Parking Attendant to provide prompt, friendly service to guests and manage vehicle parking and retrieval with care. You will greet guests, issue tickets, drive and park vehicles, and maintain a safe, professional environment.

The role requires a valid driver’s license, the ability to drive manual and automatic cars, and excellent communication.

Qualifications

• Requires valid driver’s license with clean record in last 5 years.
• Must be able to drive all types of vehicles (manual and automatic).
• Courteous, friendly, and efficient with customers.
• Must be able to stand, walk, and run for long periods and work outside in weather.
• Excellent verbal communication and strong interpersonal skills.
• Professional demeanor and positive attitude toward guests and staff.

Responsibilities

• Greet guests promptly as they arrive at the valet area.
• Receive vehicles from guests and fill out parking tickets.
• Park vehicles in designated areas and manage keys and tickets.
• Retrieve vehicles for guests as they depart and ensure safe handling.
• Maintain a neat, professional appearance; promote guest courtesy.
• Adhere to safety practices and regulatory policies at all times.
• Report any suspicious activity or operational concerns to supervisor.
• Assist with other transportation duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Professional appearance

Safety awareness

Vehicle handling

Job description

Wildhorse Resort Casino
Pendleton, OR 97801, USA

Description

WAGE RANGE: $14.55+Tips

OPEN UNTIL FILLED: IST CLOSING DATE: SEPTEMBER 9, 2026

ESSENTIAL JOB FUNCTIONS:

• Ensure customer satisfaction through prompt, efficient, and friendly service, providing accurate Resort information and assistance pleasantly at all times.
• Promptly greets customers pulling into the Valet parking area.
• Receives vehicle from guest and fills out a parking ticket, informing guest of process.
• Park the vehicle in the correct area and file the ticket and keys.
• As guests exit the Casino, promptly retrieve the car from the parking area for guests.
• Handles guest vehicles safely and cautiously at all times.
• Maintains professional appearance and promotes guest courtesy at all times.
• Adhere to and promote safety practices, ensuring customer, property, and equipment safety.
• Report suspicious activity and operational concerns or issues to the bell captain, hotel manager, or lodging director.
• Comply with regulatory laws, PP&P, department policy and procedures, safety codes, etc.
• Ensure that equipment, tools, and materials are operated safely.
• Promote internal guest service standards through courteous and respectful behavior.
• Other transportation duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience –a clean and cared-for resort.

SUPERVISORY AUTHORITY:

• None

SIGNATORY ABILITY:

• Validation tickets.

ACCESS TO SENSITIVE AREAS:

MINIMUM QUALIFICATIONS:

• Possess a valid driver’s license with no history of motor vehicle-related citation or arrest conviction(s) within the last five (5) years in any state per WRC insurance requirements.
• Needs to drive all types of vehicles (manual and automatic).
• Courteous, friendly, and efficient with customers.
• Needs to run, walk, and stand for long periods, have good visual acuity, and work outside in adverse weather.
• Effective communication skills - verbally instructs, responds to questions, and has exceptional interpersonal skills and abilities.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Requires a criminal history background check.
• Must be at least 18 years of age.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.