Hotel Building Maintenance (Full Time) - InterContinental Houston

IHG Hotels & Resorts; Houston (TX); On-site; USD 28,000 - 33,000; Full time

Job summary

InterContinental Hotels & Resorts in Houston is seeking a skilled maintenance technician to perform major repairs and preventive tasks across hotel facilities, ensuring safety and quality standards are met.

You will work with multiple teams, handle HVAC, plumbing, electrical and general building systems, respond to guest requests promptly, and keep equipment ready for the next shift while complying with brand policies and safety regulations.

Qualifications

• Advanced vocational training plus two years of general building maintenance experience.
• Ability to perform physically demanding tasks including lifting 100–300 pounds.
• Must be able to work nights, weekends, and holidays.
• Professional certification and license if required by law.

Responsibilities

• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely manner, and minimizes waste.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
• Perform maintenance and repairs for assigned area of expertise such as interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, HVAC, ventilation, and water treatment systems.
• Adhere to safety regulations and brand standards; report unsafe conditions; may educate hotel staff on safe equipment use; may perform additional duties as assigned.

Skills

Maintenance skills

Safety procedures

Team collaboration

Guest service

Education

Advanced vocational training

Tools

HVAC systems

Plumbing

Electrical systems

Carpentry

Job description

JOB OVERVIEW

Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES

Financial Returns

• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely manner, and minimizes waste.

People

• Promote teamwork and quality service through daily communication and coordination with other departments.

Guest Experience

• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.

Responsible Business

• Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pools-if applicable, etc.
• Ensure that assigned equipment is prepared and operational for the following day’s work.
• Adhere to federal, state and local regulations concerning safety and other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment.
• May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed.
• Assist with other duties as assigned.

Qualification And Requirements

Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law.

This job requires ability to perform the following:

• Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds.
• Frequently standing up and moving about the facility
• Frequently handling objects and equipment to maintain the facility
• Frequently bending, stooping, kneeling, climbing and crawling

Other:

• Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
• Communication skills are utilized a significant amount of time when interacting with other supervisors, hotel staff and hotel guests.
• Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or read equipment repair manuals.
• Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
• Must be able to work nights, weekends, and/or holidays.

WHAT WE OFFER

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including an impressive room discount and some of the best training in the business.

The hourly pay rate for this Hourly role is $20.00. This rate is only applicable for jobs to be performed in Houston, Texas.

This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work, and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.