Hotel Bistro Experience Specialist

Athena Hospitality Group; Covington (KY); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

Courtyard by Marriott - Covington, KY is seeking a friendly Bistro Attendant to welcome guests and support daily food and beverage operations in a hotel setting. You will prepare and present items, monitor quality and safety, keep the Bistro area clean, assist with opening/closing duties, and coordinate with Front Desk, Housekeeping, and other departments to ensure a smooth guest experience.

This role emphasizes dependable, guest-focused service in a fast-paced environment, with opportunities to

Qualifications

• Previous customer service, food service, restaurant, or hospitality experience preferred.
• Ability to communicate effectively with guests, coworkers, and management.
• Ability to work independently and as part of a team.
• Ability to maintain a clean and organized work environment.
• Ability to follow written and verbal instructions.
• Ability to work flexible schedules, including mornings, evenings, weekends, and holidays as required by the property.

Responsabilités

• Welcome guests to the Bistro with a friendly, professional, and positive attitude.
• Prepare, replenish, and present food and beverage items according to hotel and brand standards.
• Maintain a clean, organized, and attractive Bistro area throughout the shift.
• Monitor food levels and restock items as needed.
• Prepare coffee, beverages, and other Bistro offerings according to established procedures.
• Assist guests with questions regarding menu items, food ingredients, and available options.
• Provide attentive service while maintaining a professional and hospitable demeanor.
• Monitor food quality, freshness, temperature, and presentation.
• Follow all food handling, sanitation, and safety procedures.
• Properly store food, beverages, and supplies according to established guidelines.
• Maintain cleanliness of counters, tables, equipment, floors, and surrounding areas.
• Operate Bistro equipment safely and properly.
• Assist with opening and closing Bistro procedures.
• Complete cleaning and sanitation duties according to daily and scheduled checklists.
• Monitor inventory and communicate supply needs to management.
• Minimize food waste and use products responsibly.
• Process guest transactions accurately when applicable.
• Follow cash-handling procedures and maintain accountability for assigned funds.
• Respond to guest concerns professionally and notify management when additional assistance is needed.
• Work cooperatively with Front Desk, Housekeeping, Engineering, and other hotel departments.
• Support the hotel team during high-occupancy periods, special events, and other operational needs.
• Maintain a professional appearance and follow the property's dress and grooming standards.
• Follow all Athena Hospitality Group policies, procedures, and safety requirements.
• Perform other duties as assigned by management.

Connaissances

Customer service

Communication

Teamwork

Problem-solving

Description du poste

Courtyard by Marriott - Covington, KY is seeking a friendly Bistro Attendant to welcome guests and support daily food and beverage operations in a hotel setting. You will prepare and present items, monitor quality and safety, keep the Bistro area clean, assist with opening/closing duties, and coordinate with Front Desk, Housekeeping, and other departments to ensure a smooth guest experience.

This role emphasizes dependable, guest-focused service in a fast-paced environment, with opportunities to