Hotel Asst. Housekeeping Manager

Marriott-Internationa; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Life insurance

Short/Long-term disability

401K options

Tuition assistance

Discounted room rates

Training & development

Career advancement opportunities

Job summary

Concord is seeking an Assistant Housekeeping Manager to oversee housekeeping, laundry and house person staff, ensuring the property's cleanliness from guest rooms to public areas.

You will collaborate with Front Desk and Maintenance to sustain high standards and drive guest satisfaction, while coaching your team, onboarding new hires, and supporting career development within a dynamic hotel environment.

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Good communications skills, outgoing and able to speak professionally with guests and colleagues.
• Pride in workmanship and the ability to lead others to success.
• Active engagement and passion for the workplace with professionalism and integrity.

Responsibilities

• Oversee housekeeping, laundry and house person teams and own the property’s cleanliness.
• Collaborate with Front Desk and Maintenance to ensure guest experience meets standards.
• Model behavior, mentor, onboard, train, and manage performance of the housekeeping team.
• Drive productivity while maintaining safety and quality in guest areas and rooms.
• Lead and coordinate with other departments to exceed guest expectations.

Skills

Leadership

Communication skills

Team leadership

Pride in work

Professionalism

Integrity

Job description

We are hiring an Assistant Housekeeping Manager.

As the Housekeeping Manager you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.

As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
• Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver’s seat and leading others to success.
• You are actively engaged and passionate about where you work.
• You work with professionalism and integrity.

Here are some reasons our associates like working for us:

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.