Hotel Assistant Manager

Seawind Hotel Investment LLC; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Employee discount

Job summary

Seatac Hotels is seeking an Assistant General Manager to work closely with the General Manager in overseeing hotel operations in a dynamic property. You will supervise department heads, manage guest relations, and ensure smooth daily operations across rooms, housekeeping, and maintenance.

Responsibilities include budgeting, staffing, safety training, and acting as the administrative link between departments.

Qualifications

• Bachelor's degree or equivalent in hospitality or business.
• Proven hotel management or supervisory experience.
• Experience with Choice Advantage or similar systems is a plus.

Responsibilities

• Oversee hotel operations in coordination with the General Manager.
• Manage guest relations, front desk, housekeeping, and maintenance.
• Monitor finances, budgets, and staffing; approve plans and procedures.
• Lead training programs and ensure safety and energy protocols.
• Handle guest and employee complaints and facility inspections.

Skills

Leadership

Communication skills

Decision making

Analytical skills

Computer skills

Flexibility

Education

Bachelor's degree in Hotel/Restaurant Management or Business

Three years hotel management or supervisory experience

Choice/Best Western experience

Tools

Choice Advantage

Job description

Position:

Assistant General Manager.

Hotel name:

Seatac Hotels.

What you get to do in this role:

Works closely with General Manager in overseeing hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development.Supervises the work of hotel department heads.Responsible for the operation of all aspects of the hotel in the absence of the General Manager.Manages all aspects of the hotel in the absence of the General Manager.Approves plans, budgets, staffing, and general operating procedures for the rooms, housekeeping, maintenance, and security departments.Monitors the budget and directs corrective action as necessary to assure those budget goals are attained.Functions as an administrative link between and among departments.Monitors internal cost control procedures.Coordinates training programs.Assists General Manager in developing and implementing long-range and annual plans, operating reports, forecasts, and budgets.Monitors safety conditions and employees' adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.Receives, investigates and acts upon complaints from guests and employees.Assures that the hotel's preventive maintenance and energy management programs are in use.Participates in ongoing facility inspections throughout the hotel to ensure that cleanliness, safety, and other standards are consistent.Performs other duties as assigned.

What candidate traits are needed to be successful in this role?

• Bachelor's degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
• Minimum of three years of hotel management or supervisory experience.
• Minimum of one year of Choice or Best Western hotel working experience.
• Strong leadership and a professional image.
• Strong interpersonal, written, and verbal communication skills.
• Excellent decision-making ability and analytical skills.
• Knowledge of a variety of computer software applications.
• Ability to work a flexible schedule, including weekends and holidays.

Equal Employment Opportunity:

Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard for race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity, or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

Job Type:

Full-time.

Benefits:

• Employee discount.

Schedule:

• 8 hour shift.
• Day shift.
• Monday to Friday.
• Night shift.
• On call.

Ability to commute/relocate:

• Seattle, WA 98188: Reliably commute or plan to relocate before starting work (Required).

Experience:

• Hospitality: 3 years (Required).
• Hotel management: 1 year (Required).
• Choice Advantage: 1 year (Preferred).

Shift availability:

• Day Shift (Required).
• Night Shift (Required).

Work Location:

• In person.