Hotel Assistant General Manager

Lodging Dynamics; Fort Lauderdale (FL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

People-first culture

Paid time off

Benefits package

Leadership development

Zusammenfassung

Lodging Dynamics Hospitality Group LLC is seeking an Assistant General Manager to oversee daily hotel operations and lead all departments. You will hire, train, and evaluate staff while ensuring exceptional guest satisfaction and adherence to hospitality standards.

In this role you will direct Front Desk and Food & Beverage teams, resolve guest issues, and collaborate with other departments to meet property goals. A leadership mindset and strong communication skills are essential.

Qualifikationen

• Bachelor’s or advanced degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related field.
• Minimum 3 years hotel management experience in guest services, front desk, or related area.
• Excellent interpersonal and written communication skills; strong leadership ability.

Aufgaben

• Oversee daily hotel operations and lead all departments.
• Lead and develop teams; hire, train, evaluate, and address issues.
• Ensure guest satisfaction and adherence to hospitality standards.
• Direct Front Desk and Food & Beverage teams to maintain quality operations.
• Coordinate with departments to resolve guest calls and requests.

Kenntnisse

Leadership

Interpersonal skills

Multitasking

Conflict resolution

Teamwork

Communication skills

Ausbildung

Hotel/Restaurant Management or related degree

Jobbeschreibung

• Oversee daily operations within the hotel, managing and leading all departments.


• Ensures orientations for new team members are thorough and completed in a timely fashion.


• Ensures all team members meet or exceed all hospitality requirements.


• Leads specific teams while assisting with meeting or exceeding property goals including optimal guest satisfaction.


• Interview, hire, train, performance evaluations, resolve problems, provide open communication and enforce progressive discipline when required.


• Train, direct the work of, resolve issues/problems of the Front Desk and Food and Beverage team members to ensure a quality operation.


• Contact the appropriate individual or department as necessary to resolve guest calls, requests or problems.

What we're looking for:

• 2-year or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major


• A minimum of 3 years hotel management experience in guest services, front desk, or related hotel professional area


• Excellent interpersonal skills including excellent verbal and written communication skills


• Ability to take on leadership roles


• Must be proactive, highly skilled at multitasking and good at conflict resolution


• Must work well in team environment and present a professional demeanor

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!

The perks working for us:

• People-first culture


• Paid time off


• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits


• Leadership development program and growth opportunities

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, \"Make Money and Do Good.\" This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Life as an AGM:

• Oversee daily operations within the hotel, managing and leading all departments.


• Ensures orientations for new team members are thorough and completed in a timely fashion.


• Ensures all team members meet or exceed all hospitality requirements.


• Leads specific teams while assisting with meeting or exceeding property goals including optimal guest satisfaction.


• Interview, hire, train, performance evaluations, resolve problems, provide open communication and enforce progressive discipline when required.


• Train, direct the work of, resolve issues/problems of the Front Desk and Food and Beverage team members to ensure a quality operation.


• Contact the appropriate individual or department as necessary to resolve guest calls, requests or problems.

What we're looking for:

• 2-year or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major


• A minimum of 3 years hotel management experience in guest services, front desk, or related hotel professional area


• Excellent interpersonal skills including excellent verbal and written communication skills


• Ability to take on leadership roles


• Must be proactive, highly skilled at multitasking and good at conflict resolution


• Must work well in team environment and present a professional demeanor

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!

The perks working for us:

• People-first culture


• Paid time off


• Full suite of benefits including health, dental, vision, 401(k), and other supplemental benefits


• Leadership development program and growth opportunities

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, \"Make Money and Do Good.\" This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.