Hot Tub Technician

Backyard Masters LLC; New York (NY); In loco; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount

Paid time off

Descrizione del lavoro

Backyard Masters LLC is seeking a Hot Tub Technician to service clients on the road and in-store. The role requires a valid driver's license, clean driving record, and the ability to troubleshoot leaks and faulty equipment such as topside controllers and spa packs.

Strong communication and time-management skills are essential. You will install parts, educate customers on maintenance, perform routine services, and build long-term customer relationships while coordinating with the service

Competenze

• Must be able to read blueprints and diagrams.
• Ability to install, repair, service, test and troubleshoot equipment.
• Excellent communication, interpersonal and diagnostic skills.
• Must be able to meet physical requirements (lifting heavy equipment, bending).

Mansioni

• Install hot tub parts and test to ensure proper operation.
• Educate clients on use and maintenance of their hot tubs.
• Perform maintenance and provide customer support.
• Diagnose problems and propose repair solutions.
• Order parts needed for repairs.
• Fill out detailed service reports and maintain records.

Conoscenze

Read blueprints

Diagnose and troubleshoot

Customer communication

Time management

Organizational skills

Physical fitness

Strumenti

Blueprints

Descrizione del lavoro

Job Description

Job Description

Hot Tub Technician must have a valid driver's license with a clean driving record. They predominantly work on the field (will go to a client's home to install hot tub equipment and or make repairs) but also in the store.

To work as a service technician, you must troubleshoot and repair problems. Common problems are: leaks (plumbing) and exchanging failed equipment such as topside controllers, heat exchangers, circuit boards and spa packs (electrical work).

You must be good at time management and organizational skills. Excellent communication, written and interpersonal skills are vital since you will be working closely with clients, the service department and manufacturers.

Professionalism, courtesy and industry knowledge are of upmost importance! We will invest and train prospective candidates.

Responsibilities for Service Technician

• Install hot tub parts; and test them to ensure they are working correctly
• Educate the client on how to use and maintain their hot tub
• Perform maintenance and provide customer support
• Diagnose problems and offer solutions to repair them
• Order parts needed for repairs
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Qualifications for Service Technician

• Ability to install, repair, service, test and troubleshoot equipment
• Must be able to read blueprints and diagrams
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces
• Driver's license and reliable transportation
• Ability to effectively manage time

Job Type: Full-time

Benefits

• Employee discount
• Paid time off

Application Question(s)

• How many years experience do you have with hot tub repairs (plumbing and electric)?

Experience

• electric and plumbing : 2 years (Required)

Willingness to travel

• 100% (Required)

Work Location: On the road