Hot Side Service Technician

Restaurant Equipment Maintenance Company, LLC; United States; Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

On-the-job training

Company vehicle

401k and pension benefits

Paid time off

Job summary

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. We are seeking a Service Technician to deliver repair solutions that prevent equipment failure for thousands of restaurants and other commercial customers.

You will service cooking, refrigeration, and warewashing equipment, demonstrate troubleshooting skills, and participate in an on-call rotation with opportunities for career growth and on‑the‑job training.

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Drive income through quarterly bonuses by meeting efficiency and productivity goals.

Skills

Mechanical aptitude

Troubleshooting

Reading diagrams/schematics

Valid driver’s license

Education

High School diploma or equivalent

Job description

Summary of the Job:

As a Service Technician, you will become a trusted advisor to your customers by consistently delivering innovative solutions to predict and prevent kitchen equipment failure, contributing to the success of thousands of restaurants, hotels, hospitals, and other commercial customers.

What You Will Do:

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, warewashing, and other specialty food service equipment
• Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics
• Drive your income through quarterly bonuses by meeting efficiency and productivity goals
• Basic Qualifications:
• High School diploma or equivalent
• A minimum of one (1) year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or military service
• Valid driver’s license and acceptable motor vehicle record
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends
• Availability for occasional overnight travel as assigned
• Immigration sponsorship not provided for this role

Preferred Qualifications:

• Relevant technical training, licenses, and/or certifications (i.e., EPA, CFESA)
• Commercial refrigeration and/or commercial cooking equipment repair experience
• Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision

Position Requirements:

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
• Ability to work on ladders, roofs, and in rare cases, high, precarious places

What’s in it for You:

• On-the- job training as well as ongoing training with the potential for advanced certifications
• Receive a company service vehicle, fuel card, computer, and cell phone for business use
• Comprehensive benefits program including 401k, pension and paid time off with eligibility beginning upon start date
• Independent work environment where you will plan your own schedule
• Take charge of your career through growth opportunities including advanced technician and management

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].