Hot Side Field Service Technician

Smart Care Equipment Solutions; Virginia (MN); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

On-the-job training

CFESA certifications

Company vehicle

401k and PTO

Career growth opportunities

Job summary

Smart Care is seeking a Service Technician to perform maintenance, repairs and installations on commercial kitchen equipment. You will lead preventative maintenance and emergency repairs across hot side cooking and beverage equipment, while staying customer-focused and safety-conscious.

We offer training, CFESA certification opportunities, a company vehicle, and a comprehensive benefits program with 401k and paid time off. Growth paths include advanced technician and management roles.

Qualifications

• High School diploma or equivalent.

Responsibilities

• Complete performance checks on commercial foodservice equipment, including refrigerators, ice machines, ovens, fryers, and complete beverage equipment preventative maintenance, emergency repairs, installations, and removals.

Job description

As a Service Technician you will deliver our performance check programs by providing proactive maintenance to keep our customers’ hot side kitchen equipment running at optimum efficiency and limit breakdowns. You will also be the primary service technician for our beverage business by completing installations, removals, preventative maintenance, and emergency repairs.

What's in it for you

• On-the-job training with available on-demand technical support, as well as ongoing formal hands-on and classroom training at our National Training Kitchen.
• Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, computer, and cell phone for business use.
• Market-leading benefits program, including 401k and paid time off.
• Take charge of your career through growth opportunities, including advanced technician and management positions.

What You Will Do

• Complete performance checks on commercial foodservice equipment, including refrigerators, ice machines, ovens, fryers, and complete beverage equipment preventative maintenance, emergency repairs, installations, and removals.
• Complete in-service training of the customer’s staff on proper cleaning and daily maintenance of equipment.
• Effectively manage time and resources to control costs, enhance efficiencies, and meet customer commitments.
• Identify operating challenges that lead to kitchen equipment failure in restaurants, hotels, hospitals, and other commercial customers.
• Attend appropriate technical and manufacturer training to obtain additional licenses and certifications to progress in your career.

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• Valid driver's license and acceptable motor vehicle record.
• Willingness to be on call or work shifts according to customer needs.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA).
• Technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. We are OEM-agnostic with the ability to service more than 10,000 types of equipment, providing a valuable, single source provider to all kitchen and refrigeration equipment needs. Our strong reputation and leading customer service stem from our high-quality technician base, breadth of services and quick response times, serving a broad range of customers from grocery to restaurants, corporate dining to hospitality, entertainment venues to higher education, cold storage to convenience stores, healthcare to casinos.

Equal Employment Opportunity

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at [e-mail].