Hot Deli Supervisor #53

99 Ranch Market; Chandler (AZ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, Vision, Dental, and Life Insurance

401(k) Retirement Savings Plan with up to 4% Company Match

Long-Term Service Award

Paid Time Off

Employee Discount

Job summary

A leading Asian supermarket chain is seeking a Hot Deli Dept Supervisor in Chandler, AZ. The role involves overseeing daily operations, ensuring excellent customer service, and managing inventory. Candidates should have experience in a produce environment and possess strong communication skills. The position requires working on weekends and holidays, and bilingual candidates are preferred. Competitive pay of $20 per hour with additional benefits is offered.

Qualifications

• Minimum 1 year of clerical experience in a produce department is required.
• Ability to work weekends and holidays as needed.
• Bilingual in English/Mandarin, English/Cantonese, or English/Spanish preferred.

Responsibilities

• Supervise Hot Deli department operations and team performance.
• Ensure excellent customer service and manage complaints effectively.
• Track inventory and conduct monthly audits using company systems.
• Plan and organize product displays to maximize sales.

Skills

Customer Service

Inventory Control

Food Safety Knowledge

Bilingual Communication

Education

Food Handler’s certificate

Job description

Overview

About the Job: We are seeking a Hot Deli Dept Supervisor. 99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey, and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expands, we have new positions open. We welcome new members to grow alongside the family.

Responsibilities

• Overall Department Operation – Supervise the operation of the Hot Deli department, starting from product preparation, product display, material distribution, and inventory control to increase product exposure and process efficiency for higher sales.
• Customer Service – Ensure department team members provide excellent customer service, identify any issues in the early stage and propose action plans on a continued basis, and encourage and answer all customer suggestions and complaints to increase customer service optimization.
• PI Count & System Usage – Use the company system to track product sales and inventory, ensure accurate inventory numbers, and efficiently conduct the monthly physical inventory count.
• Omni & HQ Support – Assist in supervising and performing Omni channel services and initiatives and all accounting, administrative, maintenance, and marketing duties, including identifying efficient and productive weekly marking plans by utilizing all resources available to achieve better performance and maximize sales.
• Ordering & Receiving – Make reasonable product ordering according to the company’s order, schedule, and deadlines, and check product quality and quantity when receiving products.
• Stocking & Processing – Distribute, refill, and rotate deliveries, products, and stock room using First-In-First-Out (FIFO) methods to meet customer needs and manage the cutting, trimming, and packing of products into saleable sizes, weights, and labeling to reflect accurate pricing information.
• Display – Supervise the decorating of stores with attractive product displays and proper signage to showcase freshness and quality, create and distribute promotional materials to customers, and ensure shelf tags are labeled correctly to drive sales and marketing initiatives.
• Compliance, Loss Prevention, & Reporting – Monitor and safeguard all store department assets, report any department accidents, urgent notices, and other violations or incidents, and report them to the Department Manager.
• Safety – Maintain and ensure safe and sanitary working environments throughout the store and department and comply with internal procedures and safety codes to meet federal, state, and local regulations.
• Maintenance – Maintain and clean equipment, machines, and appliances regularly to ensure freshness and quality of products, monitor equipment to be at the appropriate temperature, coordinate maintenance accordingly, and keep accurate logs according to the company policies, state food safety, and health regulations.
• Sustainability – Assist in managing the expiration dates of products to take expired products off the shelves and order new ones on time to refill and replenish products to meet customer demands.
• Promotion & Demo – Follow company procedures to plan for promotion events, prepare the appropriate amount of products, set reasonable prices to increase sales, and arrange demos when necessary.
• Perform other duties as assigned by management.

Qualifications

• 1 year of clerical experience in the produce department or equivalent is required.
• Bilingual in English/Mandarin, English/Cantonese, or English/Spanish is preferred.
• Ability to work assigned schedules, including weekend, and holidays as needed.
• Currently possess or have the ability to possess a Food Handler’s certificate.

Knowledge, Skills, and Abilities

• Knowledge of food production process, product lines, and labeling.
• Knowledge of safety rules and regulations established by the company and government.
• Strong attention to detail, communication, leadership, and time management skills.
• Strong active listening, execution, critical thinking, and problem-solving skills.
• Strong organizational, interpersonal, and problem-solving skills.
• Ability to thrive under pressure and adhere to constant and challenging deadlines.
• Ability to work both independently and within a team environment.
• Ability to coach and mentor team members with professional maturity.
• Ability to inspect and evaluate the quality of products.
• Proficient with computer programs and software to enter data and process information.
• Must be legally authorized to work in the United States without sponsorship.

Physical Requirements

• Prolonged periods of standing and walking are required.
• Ability to use manual dexterity to grasp, manipulate, and assemble objects.
• Ability to work in an environment that may be wet and dry and with varying temperatures and noises.
• Ability to lift up to 50 pounds at times or more with appropriate equipment.
• Must be able to perform duties with or without reasonable accommodations.

Benefits (details available upon enquiry)

• Medical, Vision, Dental, and Life Insurance.
• 401(k) Retirement Savings Plan with up to 4% Company Match.
• Long-Term Service Award.
• Paid Time Off.
• Employee Discount.

How to apply

• Walk-ins welcome at the store location: 1920 W Chandler Blvd. Chandler, AZ 85224.
• Apply online directly.

Salary

$20 per hour

Disclaimer

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the positions. They do not cover all the details of skills, duties, or responsibilities required for the position. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

About 99 Ranch Market

99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family.