Hot & Cold Equipment Technician – Field Service Pro

Tech24; Winston-Salem (NC); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Weekly pay

Equipment provided

PTO & paid holidays

Insurance (medical, dental, vision)

401(k) with company match

EAP

Job summary

Tech24’s 1-2-3 Equipment Solutions team in Winston‑Salem, NC is seeking a Hot & Cold Technician to travel to client sites and diagnose, repair, and maintain commercial kitchen and refrigeration equipment.

The ideal candidate has 3–5 years of relevant experience, strong customer service skills, and access to standard hand tools. Position requires independence, reliability, and willingness to work on-call nights and weekends in the region.

Qualifications

• 3-5 years of commercial kitchen repair and refrigeration experience.
• Excellent customer service skills.
• Able to work independently and be dependable.
• Proficient with standard computer skills.
• Own industry’s standard hand tools.
• Ability to travel extensively within the region.
• Willing to work nights, weekends, and holidays for on-call rotation.
• Mechanically inclined and eager to learn new techniques.
• Universal EPA certification preferred.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects equipment to ensure safe operation.
• Communicates with customer and staff about status and delays.
• Completes service tickets according to procedures.
• Tracks truck stock for parts.
• Maintains service vehicle, tools, and uniforms to standards.
• Sets a positive example for junior technicians.
• Follows all safety policies and procedures.

Skills

Customer service

Independence

Computer literacy

Tools ownership

Travel flexibility

On-call availability

Mechanical aptitude

EPA certification (preferred)

Tools

Hand tools

Job description

Tech24’s 1-2-3 Equipment Solutions team in Winston‑Salem, NC is seeking a Hot & Cold Technician to travel to client sites and diagnose, repair, and maintain commercial kitchen and refrigeration equipment.

The ideal candidate has 3–5 years of relevant experience, strong customer service skills, and access to standard hand tools. Position requires independence, reliability, and willingness to work on-call nights and weekends in the region.