Hosts/Reservations

Hawksmoor Group; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Hawksmoor Group is launching a second international restaurant in Chicago and is seeking a dedicated Runner for their reservations team. The role involves providing top-tier service, managing bookings, and ensuring a smooth dining experience. Join a company known for its competitive pay and remarkable career opportunities as they restore a historic landmark.

Benefits

Generous pay and benefits

Award-winning restaurant environment

Career development opportunities

Qualifications

• Experience with reservation teams at top restaurants and bars in New York.
• Experience launching and opening restaurants in New York and USA.
• Exemplary product knowledge of food and beverage.

Responsibilities

• Work within the reservations team and deliver excellent service.
• Take inquiries and make bookings.
• Support Maitre D to ensure smooth services.

Skills

Interpersonal Skills

Communication Skills

Product Knowledge

Tools

Reservation Systems

Event Platforms

Job description

Hosts/Reservations – Hawksmoor Chicago

Chicago is the historical powerhouse of American beef, and when Hawksmoor found out about an actual powerhouse building, it felt like fate. So, after years of dreaming, we’ve set out eyes on coming to Chicago. And we’ve found ourselves a home we cannot wait to settle into.

The LaSalle Street Cable Car Powerhouse is a beautiful, designated landmark, initially opened in 1887, in the heyday of Chicago’s cable car system. We intend to do it justice by restoring the original features to their former glory and, at the same time, breathe new life into the space.

Reporting to the Restaurant Manager, we’re looking for a brand-new Runner to join our team and open our second international restaurant in Chicago.

Work somewhere awesome:

Careers with Hawksmoor Group are among the best – generous pay and benefits, award-winning restaurants, unrivalled career opportunities and some of the happiest people in the business (as voted by the people who work here). The Sunday Times has recognised us in their Best Companies awards, for seven years in a row, as one of the top 100 companies to work for in the UK and we endeavour to do the same in the US.

Key responsibilities of the role include:

• Working within the reservations team and delivering excellent service and hospitality to the Hawksmoor standard.
• Taking enquiries and making bookings.
• Responsible for the setting up and breaking down of each service on reservations.
• Excellent rapport with your colleagues and guests.
• Ability to help support reservations and Maitre D to ensure smooth and successful services.

To be considered for the role you will have:

• Experience working with reservation’s teams at the top restaurant and bars in New York.
• Experience launching and opening restaurants in New York and the US.
• Comfortable and experienced with high volume businesses in terms of both covers and revenue.
• Good interpersonal skills and ability to work harmoniously with all departments.
• Exemplary product knowledge of food and beverage.
• Professionalism and excellent communication skills.
• Experience with restaurant systems, reservation, event platforms and technology.

Salary, package, and benefits all to be discussed at the interview.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Competitive salary