Hostperson - New Venue Opening New York

Tao Group Hospitality; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Tao Group Hospitality is hiring for a new concept at a five-star hotel on Park Avenue in Manhattan’s NoMad district, slated to open early 2027. The host will greet guests, guide them to tables, and communicate seating preferences to management, ensuring a polite and hospitable guest experience.

The role requires interaction with guests and team members, with duties including reservations, opening/closing procedures, and maintaining front desk areas in a fast-paced, high-volume environment.

Qualifications

• Previous host experience preferred.
• Previous hospitality experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Responsibilities

• Greets guests and guides to appropriate table as directed by the Maitre’D.
• Communicates guests seating preferences or issues to the Maitre’D or Management.
• Interacts with guests, team members, and supervisors in a courteous, hospitable manner.

Skills

Guest experience

Communication

Teamwork

Job description

Now hiring for a new Tao Group Hospitality concept coming to a five-star hotel on Park Avenue in Manhattan’s NoMad district, early 2027.

Greets guests and guides to appropriate table as directed by the Maitre’D. Communicates guests seating preference or any guest issues to the Maitre’D or Management. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates the needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area.
• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests.
• Perform regular restroom checks to ensure supplies are replenished and areas remain clean.
• Assists with incoming calls and answering questions from guests.
• Responsible for checking guests’ coats and other belongings (where applicable).
• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
• Ensures that all appropriate menus are printed and ready for service.
• Responsible for making sure all menu books are organized with current menus.
• Collects menus throughout the venue during shift.
• Completes opening duties as assigned or directed.
• Completes closing duties as assigned or directed.
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue hostperson training

EDUCATION/WORKING KNOWLEDGE:

• Previous host experience preferred.
• Previous hospitality experience.
• Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment