Hostperson - Bar CC New York

Tao Group; New York (NY); Sur place; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) match

Life & disability insurance

Ancillary insurance

Employee assistance program

Fertility support

Pet insurance

Employee discounts

Savings marketplace

Time off

Résumé du poste

Tao Group Hospitality in New York seeks an in-venue host to warmly greet guests, guide them to tables, and support front desk and service teams in a fast-paced, high-volume environment.

This role emphasizes hospitality, teamwork, and professionalism, with opportunities to participate in staff trainings and contribute to an exceptional guest experience across restaurant, nightclub, lounge settings.

Qualifications

• Previous hospitality experience
• Previous host person experience
• Experience in a high-volume restaurant/nightclub/lounge.

Responsabilités

• Guides guests to appropriate table as directed by the maître d’.
• Interacts with restaurant guests and team members in a polite, hospitable manner.
• Performs opening/closing duties and front desk setup as directed by management.
• Assists with reservations, answering guest questions, and coat checks.
• Maintains entrance area cleanliness and orderliness; ensures menus are current and available.

Description du poste

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage

• 401(k) Retirement Program with Employer Match

• Life and Disability Insurance Plans

• Ancillary Insurance Plans

• Employee Assistance Program

• Fertility & Family Forming Support and Resources

• Pet Insurance

• Employee Discounts

• TAO Savings Marketplace

• Time off and much more!

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates the needs of the guest

• Maintains the general cleanliness and orderliness of the entrance area

• Complies with Department of Health and company sanitation standards

• Actively takes and processes reservations for guests

• Assists with incoming calls and answering questions from guests

• Responsible for checking guests’ coats and other belongings (where applicable)

• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:

  • Ensures that all appropriate menus are printed and ready for service
  • Responsible for making sure all menu books are organized with current menus
  • Collects menus throughout the venue during shift
  • Completes opening duties as assigned or directed
  • Completes closing duties as assigned or directed

• Reports all breakage, and damage of equipment or furniture immediately to management

• Attends and participates in daily pre-service meetings

• Participates in any training sessions or departmental meetings

• Learn by listening, observing other team members, and sharing knowledge while leading by example

• Portrays a positive and professional attitude

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

• Works as part of a team and provides help and support to all fellow team members

• Assist and/ or complete additional tasks as assigned

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue host person training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience

• Previous host person experience

• Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for Team Members, management, and guests to read

• Must be able to stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 75 lbs. with or without assistance

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment