Hostperson - Grand Wok - MGM Grand

MGM Resorts; Nevada (IA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts on hotel, F&B, and

Free meals

Job summary

MGM Resorts International is seeking an experienced Hostperson in Las Vegas to warmly welcome guests and support dining operations. You will manage reservations, coordinate with the kitchen and service staff, and maintain an inviting dining environment consistent with top-tier resort standards.

Ideal candidates bring 2+ years as a dining host, OpenTable proficiency, and a cooperative, guest-focused attitude suitable for a dynamic resort.

Qualifications

• 21+ years of age or older.
• 2+ years of prior dining-host experience.
• Experience in a resort setting preferred.
• Experience using OpenTable reservations system.

Responsibilities

• Greet guests promptly and professionally as they enter the restaurant.
• Communicate special orders and reservations to management and kitchen.
• Maintain knowledge of daily activities, groups, and seating arrangements.
• Answer phones and manage the reservation book accurately.
• Ensure menus are current and well-presented.
• Relate guest needs to kitchen and management for smooth service.
• Monitor cleanliness and organization of work areas; manage shift end tasks.

Skills

Guest greeting

Team player

Customer service

Attention to detail

Tools

OpenTable

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

It is the primary responsibility of the Hostperson to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Hostperson is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

THE STARTING RATE:

$23.46 Hourly

THE DAY-TO-DAY:

• Communicate with Restaurant Reservations regarding special orders, cake orders, special requests - responsible for conveying all such information to management
• Maintain knowledge of scheduled daily activities and in‑house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
• Greet guests promptly as they enter the restaurant
• Answer phones, keep accurate count of reservations and handle reservation book
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
• Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice‑loop at end of shift

THE IDEAL CANDIDATE:

• Must be 21+ years of age
• Work varied shifts, to include weekends and holidays
• Experience with Open Table system
• 2+ Years of prior relevant experience in a restaurant as a dining host
• Experience working in a similar resort setting

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community