Hosting Specialist: Fast-Paced eDiscovery Data Ops (US)

Lighthouse; Oregon; Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Flexible PTO

Volunteer days

Life & AD&D

Disability insurance

Telemedicine

Pet insurance

Annual bonus

Job summary

Lighthouse in the United States is seeking a Hosting Specialist to join our Operations team. You will load data into Relativity, run searches, create databases, manage users, and prepare deliverables for review across platforms.

This role serves as first-tier support for data investigations and environment troubleshooting, partnering with Client Services to meet aggressive deadlines with high-quality results. Based in the United States, you’ll thrive in a fast-paced, collaborative environment.

Qualifications

• Associate degree (bachelor's preferred) or equivalent work experience.
• Experience in customer service and data handling.
• Ability to multitask and meet deadlines in a fast-paced environment.
• eDiscovery experience and Relativity certification are a plus.
• SQL experience is a plus.

Responsibilities

• Execute project-specific tasks in Relativity and related tools.
• Create and prepare load files, text and native files for review.
• Maintain urgency and manage multiple projects, escalate as needed.
• Work requests in priority order and by assignment.
• Perform quality control checks on work.
• Track hours in line with utilization.
• Troubleshoot basic client-facing technical issues.
• Respond to internal emails during designated times.
• Follow escalation procedures and estimate timelines.
• Perform additional duties as assigned.

Skills

Relativity

SQL

Customer service

Problem solving

Multitasking

Education

Associate degree or equivalent

Tools

Relativity Analytics

Lighthouse tools

Job description

Lighthouse in the United States is seeking a Hosting Specialist to join our Operations team. You will load data into Relativity, run searches, create databases, manage users, and prepare deliverables for review across platforms.

This role serves as first-tier support for data investigations and environment troubleshooting, partnering with Client Services to meet aggressive deadlines with high-quality results. Based in the United States, you’ll thrive in a fast-paced, collaborative environment.