Hosthelp - On Call

Outrigger Hotels and Resorts; Honolulu (HI); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Sick Leave

Medical Insurance

Retirement Plan

Recognition Programs

Employee Assistance

Hotel Discounts

Job summary

Outrigger Resorts & Hotels in Hawaii is seeking a guest-focused team member to greet, seat, and assist guests in a lively restaurant and bar setting. You will coordinate with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow and a welcoming experience.

The role emphasizes a strong guest service mindset, excellent communication, and the ability to work flexibly across days, evenings, weekends, and holidays, contributing to a memorable Hawaiian

Qualifications

• Must have a strong guest service mindset.
• Excellent communication skills and professional appearance.
• Ability to work flexible days, evenings, weekends, and holidays.

Responsibilities

• Greet, seat, and assist guests in the restaurant and bar.
• Coordinate with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow.
• Engage guests about entertainment schedules and Hawaiian culture within the venue.

Skills

Guest service mindset

Communication skills

Teamwork

Professional appearance

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Duties

• Exemplifies the spirit of Hawaiian hospitality and "Aloha" while creating a warm and welcoming experience for all guests in accordance with Outrigger policies and procedures. Responsible for greeting, seating, and assisting guests in the restaurant and bar while maintaining a positive first and last impression of Kani Ka Pila Grille. Coordinates with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow, accurate wait times, and attentive service in a fast-paced live entertainment dining environment.
• Serves as an ambassador of the Kani Ka Pila experience by embracing and respecting Hawaiian culture, local traditions, and the significance of live Hawaiian music within the venue. Must be comfortable engaging with guests about entertainment schedules, local hospitality, and the unique atmosphere of the restaurant.
• Must be able to work flexible days, evenings, weekends, and holidays. Candidates should possess a strong guest service mindset, excellent communication skills, professional appearance, and the ability to work efficiently as part of a team in a high-volume restaurant setting. Experience with reservations, waitlist management, multitasking, and familiarity or appreciation for Hawaiian music and culture preferred.

Come Work Here!

Base pay starts at $30.41

• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

*please note that benefits may vary depending on position or property