Hosthelp - On Call

OUTRIGGER Hospitality Group; Honolulu (HI); On-site; USD 35,000 - 49,000; Full time

Benefits offered by this job

Health Insurance

401K Retirement Plan

Paid Holidays & Vacation

Employee Assistance Program

Discounted Hotel Rates

Training & Development

Job summary

OUTRIGGER Resorts & Hotels is hiring for a front-of-house role at the Kani Ka Pila Grille. You will greet, seat, and assist guests, coordinating with servers, bartenders, and staff to ensure smooth service in a live entertainment dining environment.

The role emphasizes hospitality, guest engagement about entertainment schedules, and a strong team-oriented approach in a high-volume setting. Flexible scheduling includes evenings, weekends, and holidays.

Qualifications

• Must be able to work flexible days, evenings, weekends, and holidays.
• Strong guest service mindset and excellent communication skills.
• Professional appearance and ability to work efficiently as part of a team.

Responsibilities

• Greet, seat, and assist guests in the restaurant and bar, maintaining a positive first and last impression.
• Coordinate with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow and accurate wait times.
• Engage with guests about entertainment schedules, local hospitality, and the venue atmosphere.

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Duties

Exemplifies the spirit of Hawaiian hospitality and "Aloha" while creating a warm and welcoming experience for all guests in accordance with Outrigger policies and procedures. Responsible for greeting, seating, and assisting guests in the restaurant and bar while maintaining a positive first and last impression of Kani Ka Pila Grille. Coordinates with servers, bartenders, kitchen staff, entertainers, and management to ensure smooth guest flow, accurate wait times, and attentive service in a fast-paced live entertainment dining environment.

Serves as an ambassador of the Kani Ka Pila experience by embracing and respecting Hawaiian culture, local traditions, and the significance of live Hawaiian music within the venue. Must be comfortable engaging with guests about entertainment schedules, local hospitality, and the unique atmosphere of the restaurant.

Must be able to work flexible days, evenings, weekends, and holidays. Candidates should possess a strong guest service mindset, excellent communication skills, professional appearance, and the ability to work efficiently as part of a team in a high-volume restaurant setting. Experience with reservations, waitlist management, multitasking, and familiarity or appreciation for Hawaiian music and culture preferred.

Come Work Here!

Base pay starts at $30.41

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

please note that benefits may vary depending on position or property