Host - Wolf by Vanderpump

Caesars Entertainment; South Lake Tahoe (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Caesars Entertainment's Harrah's and Caesars Republic Lake Tahoe are seeking a professional host to welcome guests, describe offerings, and manage seating with poise for peak service hours.

The role requires English fluency, strong communication, and a commitment to guest satisfaction in a regulated hospitality environment. Prior hosting or reservation-system experience is preferred; High School graduate is encouraged.

Qualifications

• Literacy and fluency in English.
• Above average communication and interactive skills.
• Legible handwriting.
• Excellent computer skills.
• Excellent guest service skills.
• Ability to uphold and demonstrate the highest level of integrity in all situations.
• Acts as a role model to other Team Members and adheres to policies.

Responsibilities

• Greets restaurant guests in a friendly and courteous manner.
• Describe and answer questions about the dinner menu, cocktail list, and hours of operation.
• Arrange for prompt seating of guests in order of arrival or seating availability.
• Quote accurate waiting times and seat guests when tables are available.
• Identify casino comps, hotel and VIP guests for seating; inform Manager of VIP guests.
• Maintain cleanliness of menus and assist guests with directions within the hotel/casino.
• Maintain supplies needed for duties and prepare reports.
• Respond to telephone calls and coordinate with servers regarding guests’ preferences or needs.

Skills

English fluency

Communication

Handwriting

Computer skills

Guest service

Integrity

Education

High School graduate preferred

Previous host/reservation systems experience preferred

Job description

Job Description

• Greets restaurant guests in a friendly and courteous manner.
• Able to describe and answer any questions regarding the dinner menu, cocktail list, and hours of operations.
• Arranges for prompt seating of guests in order of arrival or availability of seating accommodations.
• Quotes accurate waiting times, and seats guests when tables are available.
• Assists in identifying casino comps, hotel and VIP guests for seating.
• Informs Manager of VIP guests
• Maintains cleanliness of menus.
• Familiarizes self with hotel/casino so that accurate directions can be given to guests who inquire.
• Maintains the appropriate supplies needed for the proper performance of duties.
• Prepares multiple reports.
• Responds to telephone calls.
• Able to communicate with servers regarding guests’ preferences or special needs.
• Ability to maintain a professional demeanor throughout the evening.

• Greets restaurant guests in a friendly and courteous manner.
• Able to describe and answer any questions regarding the dinner menu, cocktail list, and hours of operations.
• Arranges for prompt seating of guests in order of arrival or availability of seating accommodations.
• Quotes accurate waiting times, and seats guests when tables are available.
• Assists in identifying casino comps, hotel and VIP guests for seating.
• Informs Manager of VIP guests
• Maintains cleanliness of menus.
• Familiarizes self with hotel/casino so that accurate directions can be given to guests who inquire.
• Maintains the appropriate supplies needed for the proper performance of duties.
• Prepares multiple reports.
• Responds to telephone calls.
• Able to communicate with servers regarding guests’ preferences or special needs.
• Ability to maintain a professional demeanor throughout the evening.

EDUCATION And/or EXPERIENCE

• High School graduate preferred
• Previous experience as a host preferred; previous reservation systems experience preferred.

Qualifications

• Literacy and fluency in English
• Above average communication and interactive skills
• Legible handwriting
• Excellent computer skills
• Excellent guest service skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures.

P HYSICAL, MENTAL And ENVIRONMENTAL DEMANDS

• Ability to lift up to 30 lbs
• Auditory and visual range must include immediate environment
• Manual dexterity to operate a cash register
• Mobility to move quickly and easily throughout the restaurant and kitchen areas
• Ability to stand for long periods of time

Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

About Us

At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah's and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Caesars Republic are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.