Host Westerly

Old Custom House; Pismo Beach, Northern (CA, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Food Handler Training Coverage

RBS Certification Covered

Job summary

Custom House Restaurant Group in California is opening a new Shell Beach location and seeks a friendly Host to welcome guests, manage reservations, and support front‑of‑house operations. Training for California Food Handler and RBS is provided, with emphasis on accuracy, communication, and a positive guest experience.

The Host will assist with takeout orders, coordinate with servers, and help maintain a smooth dining room during service.

Qualifications

• Experience in guest-facing roles is preferred but not required.
• Strong communication and friendly demeanor are essential.
• Ability to stay organized in a fast-paced environment.
• Comfort with handling payments and POS entries.
• Willingness to learn and follow company policies.

Responsibilities

• Welcome and greet guests as they arrive.
• Manage reservations and waitlists.
• Escort guests to tables and present menus.
• Maintain an organized host stand.
• Answer phones and assist guests with questions or reservations.
• Take phone orders for takeout and enter orders into POS.
• Process takeout payments and coordinate pickup.
• Communicate with servers and management about seating and wait times.
• Support front-of-house to ensure smooth service.

Skills

Customer service

Communication

Organization

Cash handling

Multitasking

Tools

POS systems

Job description

Custom House Restaurant Group is a family of restaurants on the Central Coast, including Custom House, Mr. Rick’s, Mission Pizza, Ventana Grill, Wooly’s, and Oyster Loft. While we are an established company, we operate with the teamwork, accountability, and care of a family‑owned business.

We believe life is about learning and we invest in the growth of our team members. Pride of ownership at every level helps shape a workplace culture built on respect, professionalism, and genuine care for our guests. We are opening a new full‑service restaurant in Shell Beach serving breakfast, lunch, and dinner.

Please visit this website to view our privacy practices - CA Consumer Protection Act Notice to Employees and Applicants – Custom House.

Custom House Restaurant Group is opening a new full‑service restaurant in Shell Beach serving breakfast, lunch, and dinner. We are looking for organized and friendly team members who enjoy working in a fast‑paced restaurant environment and providing great guest service.

As a Host, you will be the first point of contact for many of our guests and help set the tone for their experience. This role includes greeting guests, managing reservations and waitlists, assisting with phone orders and takeout orders, and helping maintain a smooth and organized dining room during service.

We provide full coverage for required Food Handler and Responsible Beverage Service (RBS) training and certification. Training time and certification costs are covered in accordance with company policy and California requirements.

Responsibilities

• Welcome and greet guests as they arrive
• Manage reservations and waitlists
• Escort guests to tables and present menus
• Maintain an organized and welcoming host stand
• Answer phones and assist guests with questions or reservations
• Take phone orders for takeout and enter orders accurately into the POS system
• Process takeout transactions and handle cash and card payments
• Package takeout orders and coordinate pickup with guests
• Communicate with servers and management regarding seating and wait times
• Help maintain a smooth flow of service in the dining room
• Assist with guest needs and front‑of‑house support when needed

Employment is at‑will in accordance with California law. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic under California or federal law.

Requirements

• Previous host, hospitality, or customer service experience preferred but not required
• Comfortable using POS systems for order entry and payments
• Ability to handle cash and process transactions accurately
• Strong communication and guest service skills
• Friendly and professional demeanor
• Ability to stay organized in a fast‑paced environment
• Availability for mornings, evenings, weekends, and holidays
• Ability to lift and move up to 50 pounds
• Ability to obtain and maintain a California Food Handler Certification