Host - Uchi Austin

Hai Hospitality Group; Austin (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Hai Hospitality Group is seeking Hosts to enhance guest experiences at their restaurants in Austin, Texas. In this role, you will manage reservations, provide exceptional service, and ensure a welcoming atmosphere for all guests. With opportunities for growth and a supportive work environment, you will play a key part in creating memorable dining experiences.

Benefits

Medical / Dental / Vision / Accident insurance options

Employee Assistance Program with mental health services

Employer Matched 401k Savings plan

Opportunities for growth and promotion

Qualifications

• Ability to effectively communicate with guests and staff.
• Ability to work in a fast-paced, high-pressure environment.
• Ability to lift and carry up to 50 lbs.

Responsibilities

• Manage reservations and walk-ins while setting guest expectations.
• Provide cocktail service and maintain awareness of dining room pace.
• Communicate guest notes with managers and servers.

Skills

Communication

Customer Service

Safety Compliance

Time Management

Job description

Hai Hospitality (Uchi, Uchiko, Uchiba) is accepting applications for Hosts! In this role, you will support service by managing reservations and walk-ins, setting guest expectations, providing cocktail service for waiting guests, and creating memorable guest experiences. Hosts at Uchi earn an average of $22 per hour (base pay plus tips).

What you’ll do in this role:

• Acquaint yourself with our menu and Japanese cuisine.
• Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table
• Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns
• Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers
• Build trust with guests and keep them updated while they wait for their table

Why You’ll Love Working With Us

• Medical / Dental / Vision / Accident insurance options available
• Employee Assistance Program with mental health services available
• Employer Matched 401k Savings plan
• Opportunity to grow -- we promote from within almost exclusively

Basic Qualifications

• Must be able to effectively communicate with guests and other employees
• Detect and identify safety issues, and comply with safety guidelines and standards
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
• Must have the ability to stand and walk for extended periods
• Bend, stoop, and reach to access various areas and items
• Ability to work in a fast-paced, high-pressure environment
• Ability to work in a variety of temperatures, both hot and cold
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
• Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
• Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
• Move quickly and efficiently to respond to customer needs
• Ability to work in close proximity to coworkers in a crowded kitchen or serving area
• Tolerate exposure to potential allergens and food odors
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming
• Understand directives and communicate effectively with Leadership and coworkers
• Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

The Hai Experience

Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It’s about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.

Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.