Host / To Go Specialist Denny's Crystal River

Rremc-Restaurants,-Llc,-DBA-Denny; Crystal River (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Denny's Crystal River, FL is seeking part-time Front of the House team members to deliver friendly service in a fast-paced environment. You will greet guests, take orders, manage to-go orders, seat guests, and assist with keeping the dining area welcoming and clean.

We value great guests experiences, accurate cash handling, and teamwork across the front and back of house. Join us for flexible hours and a friendly work atmosphere at this location.

Qualifications

• Excellent customer service and communication abilities.
• Fluent reading and writing in English.
• Solid basic math for handling cash transactions.
• Ability to manage a cash box accurately.
• Strong multitasking across front-of-house duties.
• Detail-oriented and well-organized.

Responsibilities

• Greet customers and seat them appropriately, and suggest daily specials.
• Take orders and ensure accurate fulfillment for dine-in and to-go.
• Handle phone calls and take to-go orders promptly and courteously.
• Manage payments at the front desk with accuracy and friendliness.
• Assist in preparing the dining area and maintain cleanliness of hostess station.

Skills

Superior Customer Service

Superior Communication

English literacy

Mathematical skills

Cash handling

Multi-tasking

Organization & attention to detail

Job description

Job Category: Front of the House

• Part-Time

Locations

Showing 1 location

Dennysnull
2380 NW US Hwy 19
Crystal River, FL 34428, USA

• Travel Required : No

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Front of the House

• Suggesting new menu items from our limited time offerings.
• Cleaning, completing side work, and organizing supplies as needed.
• Proactively assisting other team members without being asked.
• Providing total guest satisfaction.
• Greets and welcomes all customers immediately upon arrival and verifies the number in their party. Determines special needs, e.g., high-chairs, special menus.
• Seats customers at tables/booths appropriate for their needs and those of the restaurant and introduces feature of the day.
• Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
• Handles incoming telephone calls immediately and takes to go orders as appropriate.
• Maintains proper supply of clean menus.
• Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
• Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
• Collects payment from customers immediately, in accordance with established cash handling procedures, inquiries about food/service satisfaction and handles customer complaints/suggestions appropriately.
• Busses and cleans guest tables in the dining room.
• Delivers trays of dirty dishware to dish-room and stocks service area with clean dishware.

Back of the House

• Package To-Go orders ensuring 100% accuracy with food, beverages, and accompaniments.
• Complete the sign off process on all To-Go receipts.
• Expedite Dine-In orders ensuring 100% accuracy and proper positioning of food on the service trays.
• Prepare drinks for the waitstaff to help improve Speed of Service and table turns.
• Cleaning, completing side work, and organizing supplies as needed.
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Superior Customer Service Skills
• Superior Communication Skills
• Must be able to read and write in the English command
• Must have good mathematical skills
• Must have the dexterity to manage a cash box
• Must be a multi-tasker to manage numerous of task simultaneous
• Must be organized and detailed

Travel Required

No .

Customer Service Skills

Novice

Hospitality Skills

Novice

Interpersonal Skills

Novice

Detail Oriented

Novice

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.