Host - TAO Restaurant Las Vegas

Tao Group; Las Vegas (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Tao Group Hospitality in Las Vegas is seeking a friendly, reliable host to greet guests, guide them to tables, and coordinate with the maître d’ and front-of-house team. You will manage reservations, answer questions, and help maintain a welcoming entrance.

This role requires hospitality experience, the ability to work in a fast-paced, high-volume environment, and a neat appearance. You’ll participate in pre-service meetings, training, and team initiatives to ensure gracious hospitality.

Qualifications

• Ability to write and verbally communicate.
• Must have good positive energy throughout the day.
• Must be able to print legibly for team members, management, and guests to read.
• Must be able to kneel, bend, sit, and stand for extended periods of time.
• Must be able to move quickly.
• Must be able to push and lift up to 50 lbs.
• Work in a fast-paced, busy, and sometimes stressful environment.

Responsibilities

• Guides guests to appropriate table as directed by the maître d’.
• Interacts with guests, fellow team members, and supervisors in a polite, courteous manner.
• Take and process reservations for guests.
• Assist with incoming calls and answering questions from guests.
• Maintain entrance area cleanliness and orderliness.
• Participate in daily pre-service meetings and trainings.

Skills

Communication

Positive energy

Team player

Printing legibly

Stamina/physical fitness

Confidentiality

Fast-paced environment

Job description

POSITIONSUMMARY:

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellowteam members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates the needs of the guest
• Maintains the general cleanliness and orderliness of the entrance area
• Complies with Department of Health and company sanitation standards
• Actively takes and processes reservations for guests
• Assists with incoming calls and answering questions from guests
• Responsible for checking guests’ coats and other belongings (where applicable)
• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
• Ensures that all appropriate menus are printed and ready for service
• Responsible for making sure all menu books are organized with current menus
• Collects menus throughout the venue during shift
• Performs opening side-work as prescribed
• Performs closing side-work as prescribed
• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members
• Assist and/or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue host person training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience
• Previous host person experience
• Experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for team members, management, and guests to read
• Must be able to kneel, bend, sit, and stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 50 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• Exposure to hot kitchen elements or cleaning materials.
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment