Host/Server Assistant

Access Management; Parrish (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Access Management is seeking a Host to welcome guests, seat them promptly, and coordinate seating according to rotation to balance workload among servers. You will review reservations, provide menus, and communicate clearly with patrons during service times.

The role requires at least 1 year of public-facing experience and fluency in English. Availability Tue-Sat nights and Sunday brunch is expected as part of the schedule.

Qualifications

• At least 1 year of experience in a role dealing with the general public.
• Fluency in English both verbal and non-verbal.

Responsibilities

• Assist the Servers in preparing for dinner or lunch service.
• Review and confirm reservations for each service.
• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Must be available Tuesday through Saturday nights and Sunday brunch.
• Desire to grow within the hospitality industry is preferred.
• Provide legible communication and directions.
• Compute basic arithmetic.

Skills

English fluency

Job description

Job Overview

The Host welcomes our guests and maintains a smooth and steady flow in our restaurant service by assigning patrons to tables suitable for the guest needs and according to rotation so that servers receive an appropriate number of seatings.

Reports to

Food & Beverage Management

Responsibilities

• Assist the Servers in preparing for dinner or lunch service
• Review and confirm reservations for each service
• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
• Answer telephone calls and respond to inquiries or transfer calls
• Must be available Tuesday through Saturday nights and Sunday brunch
• Desire to grow within the hospitality industry is preferred
• Fluency in English both verbal and non-verbal
• Provide legible communication and directions
• Compute basic arithmetic
• At least 1 year of experience in similar position dealing with the general public

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.