Host/ Server Assistant

Out West Restaurant Group; Burbank (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading restaurant group as a Host/Server Assistant, where you will enhance guest experiences through friendly service and teamwork. This role requires physical stamina and a commitment to the restaurant's hospitality standards, making it ideal for those who enjoy a dynamic work environment.

Benefits

Health, Dental, Vision Insurance

PTO

Life Insurance

Meal Compensation Benefits

Closed on Thanksgiving & Christmas

Qualifications

• Ability to lift and/or move up to 30 lbs.
• Ability to work in hot and cold environments.
• Responsible Beverage Service Certifications required.

Responsibilities

• Making a memorable first and last impression.
• Greeting and seating guests, ensuring smooth service.
• Assisting throughout the restaurant and ensuring guest satisfaction.

Skills

Customer Service

Teamwork

Communication

Job description

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Come join the Outback family as a Host/Server Assistant, where you will make each Guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our Guests.

Perks & Benefits

• Health, Dental, Vision, PTO, Life Insurance, Meal Compensation Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend the day with family & friends!

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing Guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Coordinating the wait, and seating Guests with a sense of urgency.
• Always smiling and having genuine conversations with Guests.
• Having a general knowledge of the food and drink menu and being able to recommend and upsell products.
• Answering the phone in a prompt and professional manner and directing calls.
• Being a team player and assisting throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers.
• Leading the lobby experience for each Guest, following Outback hospitality standards.
• Committed to safe food handling, cleanliness, safety, and sanitation standards during the shift.

Requirements

• Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
• Ability to walk, stand, or bend for long periods of time while performing essential job duties.
• For all California-based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian-themed restaurant that opened in March of 1988. We take food seriously, without forgetting the fun, and strive to positively impact the lives of our people we call “Outbackers”. We believe if you treat people “Just Right” then success is sure to follow. It’s a culture of respect and camaraderie that breeds enthusiasm. We start with indulging each customer like a guest in our own home and continue by committing to the success of each and every Outbacker through training and development. Thank you for your interest in career opportunities at Outback Steakhouse.

Honors & Awards: International Franchise Association’s Franchisee of the Year Award 2022, for Exemplifying Excellence in Local Community Service.

If you need any accommodation to perform essential job functions, please notify us.

Outback Steakhouse prohibits the use of drugs and alcohol while in the workplace or on restaurant property. We are an equal opportunity employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at https://www.outwestrg.com/e-verify.