Host / Restaurant Support (Part-Time) | Sleeping Lady Mountain Resort

Columbia Hospitality; Leavenworth (WA); On-site; USD 1,946,858 - 2,772,798; Part time

Benefits offered by this job

Get Paid Daily

Paid Time off & Holiday Pay

Medical, Dental, Vision Insurance

Referral Bonus

Discounted Lodging, Dining, Spa, Golf

'Columbia Cares' Volunteer Opportunities

Job summary

Columbia Hospitality in Leavenworth, WA is looking for Food & Beverage Support Staff to create positive dine-in experiences. You'll engage with guests, manage reservations, and support the culinary team by ensuring timely food delivery.

This role includes diverse responsibilities, from greeting guests to maintaining cleanliness in dining areas. Competitive hourly pay at $17.13/hour and benefits such as paid time off, medical insurance, and referral bonuses are provided.

Qualifications

• Prior food service experience preferred.
• Necessary State Food Handler’s License(s) and Liquor Serving Permit(s).
• Ability to read, write and speak English.

Responsibilities

• Greet and seat guests.
• Manage reservations and flow of service.
• Assist servers with food delivery and table service.
• Maintain cleanliness in dining areas.

Skills

Customer service

Food service experience

Basic computer literacy

Time management

Ability to follow instructions

Education

State Food Handler’s License

Liquor Serving Permit

Job description

Fast Paced. Great Food. Lots of Fun. Food & Beverage Support Staff wear many hats while supporting our restaurant’s service team to make sure our restaurant shines for our guests.

As a Host, you create a positive and helpful introduction to our guests’ dining experience. Managing reservations and seating flow while providing a second set of eyes on our guests to ensure they receive the attention and hospitality that they deserve. As a Food Runner, you support our Culinary team by ensuring our guests receive their orders in a timely manner. As a Busser, you support our servers in delivering exceptional dining experiences to our guests. You will directly support servers, bartenders and managers with a variety of tasks to keep the restaurant humming. On occasion, you may assist our Catering team with private events & meetings.

What’s in it for you

• Eligibility of perks is dependent upon job status
• Hourly Pay Range: $17.13/hr
• Tip Eligible and included in Event Service Charge Distributions when supporting Catering operations
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• 'Columbia Cares' Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Your Impact

• Greet and seat guests
• Providing accurate wait times and maintain wait lists
• Manage reservations and coordinate with waitstaff regarding seating
• Maintain flow of service
• Remove used dishes from table and transport to dish area
• Works closely with team members to maintain cleanliness of dining space and respond to guest requests
• Clear and reset tables efficiently between guest visits.
• Assist servers with food delivery and table service.
• Maintain cleanliness in dining areas, including floors, chairs, and service stations.
• Support the team during peak periods to ensure smooth operations.
• Assist with setting up dining areas before service
• Monitor and restock service stations with necessary supplies (napkins, silverware, glasses).
• Assist with cleaning tasks in the restaurant, including sweeping and mopping floors.
• Help manage guest requests and respond promptly to team member or management requests.
• Support opening and closing procedures, such as cleaning and organizing dining areas.
• Collaborate with team members to maintain smooth workflow during busy periods.
• Other tasks as assigned

What You Bring

• Prior food service experience preferred
• Basic computer literacy
• The ability to read, write and speak English.
• Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)
• Ability to work in a fast paced, multi-tasking environment.
• Willingness to work long hours, irregular shifts, and on weekends and holidays.
• The ability to provide an excellent level of customer service, even in stressful situations.
• Standing and Walking: Remaining on your feet for extended periods, often up to 10 hours, to attend to guests and manage service areas
• Stair Navigation: Moving between different levels of the establishment, which may involve climbing and descending stairs.
• Bending and Squatting: Reaching down to set or clear tables, retrieving items from lower shelves.
• Lifting: Carrying trays, dishes, or supplies weighing up to 50 pounds.
• Must be comfortable working across a large resort property involving a significant amount of walking and transporting of supplies
• Must be able to work indoors and outdoors in challenging weather conditions