Host - Post Malone's, Nashville

TC Restaurant Group; Nashville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in the hospitality industry seeks a Host for its Nashville location. This role focuses on providing an exceptional first impression through warmth and customer service, with responsibilities including greeting guests and managing the waiting list. Candidates should have a high school diploma and customer service experience to join a dynamic team.

Qualifications

• Preferred high school diploma or equivalent.
• 18+ years of age.
• Minimum 6 months in restaurant/host positions.

Responsibilities

• Greet guests warmly with smiles and eye contact.
• Monitor guest needs and assist servers.
• Maintain a clean entry and greeting area.

Skills

Customer service

Communication

Observation

Education

High School Diploma or equivalent

Job description

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POSITION SUMMARY: A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet guests upon arrival, informs guests of their wait time, monitors a waiting list, shows guests to their table and bids guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with guests and present the best first impression of the Company. The goal is to accelerate our business development by providing customers with a memorable experience.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Greet incoming and departing guests warmly with a genuine smile and eye contact.
• Inform guests of current promotions & who will be serving them.
• Be alert and observant in the dining room to assist servers by informing them of patron needs.
• Collaborate with servers, food runners, and bar staff to support best in class service.
• Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
• Work with complaints or problems with a positive attitude.
• Promote loyalty from customers.
• Maintain a tidy and clean entry and greeting area.
  
  

Education/Requirements

• High School Diploma or equivalent preferred.
• 18+ years of age
• Minimum of 6 months in restaurant and/or host related positions preferred
• Minimum of 6 months of experience in customer service preferred
  
  

Work Environment & Schedule

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Involves constant public contact.
• Hours may be part-time (less than 30 hours per week)
• Schedule could exceed 30 hours per week and may include overtime when approved by management.
• Work varied shifts to include days, nights, weekends and holidays.
  
  

TC Restaurant Group is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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