Host Person - Part Time

Spire Hospitality; Goleta (CA); On-site; USD 23,281; Part time

Job summary

A hospitality management company is seeking a part-time Dining Room Supervisor in Goleta, CA. The role involves supervising staff, greeting guests, and ensuring efficient dining services. Candidates should possess strong knowledge of restaurant operations and effective communication skills. A high school diploma is required, and prior restaurant experience is preferred. This position offers a pay of $16.90 per hour, with varying schedules including nights and weekends.

Qualifications

• Any combination of education and experience equivalent to graduation from high school.
• Prior restaurant experience preferred.
• Food handler certification is a plus.

Responsibilities

• Supervise service personnel and maintain service standards.
• Greet guests, offer seating choices, and present the menu.
• Maintain proper dining room set-up and enforce uniform standards.
• Coordinate communication between shifts through logbook entries.
• Carry coffee/teapots and refill guests' cups as requested.

Skills

Knowledge of restaurant operations

Ability to read and speak English

Ability to manage customer complaints

Memory and promotion of menu items

Education

High school diploma or equivalent

Job description

Along Highway 1, our boutique hotel is 15 minutes from beaches, hiking trails, and downtown Santa Barbara. Reach the airport, Amtrak station, and University of California‑Santa Barbara in less than 10 minutes. We’re a short drive from Sandpiper Golf Club, Lake Los Carneros, and Goleta Monarch Butterfly Grove.

Job Overview

Greeting and escorting guests to tables in the restaurant, supervising staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Compensation

$16.90 per hour

Part Time PM Shifts

Responsibilities and Duties

• Supervise service personnel including counseling and discipline, to maintain service standards.
• Meet and greet guests as they arrive, offer choice of seating, and then escort them to their table and present menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel on a daily basis.
• Conduct daily "roll call" meetings: to keep staff informed of current promotions, daily special, guest comments, daily events and pertinent memos.
• Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
• Maintain an open line of communication between guests, management and line employees.
• Carry coffee and/or teapots throughout outlet, refilling guests' cups as requested.
• Perform other related duties as assigned.

Specific Job Knowledge and Skills

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Knowledge of restaurant operations, to include appropriate staffing levels, service equipment and guest relations.
• Ability to read the English language to fully comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to speak the English language sufficient to conduct small employee meeting to impart new information.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guest.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.

This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Other Expectations

• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
• All employees must maintain a neat, clean and well‑groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

Education

High school diploma or equivalent is required. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.

Experience

Prior Restaurant Experience Preferred.

Licenses or Certificates

Food handler certification a plus.

• Spire Hospitality participates in E-Verify