Host Person Fine Dining

Wynn Las Vegas; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Wynn Las Vegas is seeking a Fine Dining Host to deliver a premier arrival and seating experience in our luxury restaurant. You will greet guests with warmth, manage reservations, and coordinate with servers to ensure flawless flow.

This role upholds Forbes Five-Star standards, requires polished presence, strong communication, and the ability to multi-task in a fast-paced, high-end environment.

Qualifications

• High school diploma or equivalent.
• 1–2+ years in fine dining or luxury hospitality.
• Experience with reservation systems (SevenRooms or similar).
• Candidates must be at least 18 years old.

Responsibilities

• Greet guests with poise and warmth, and coordinate seamless arrival and seating.
• Manage reservations and guest seating, balancing pacing and expectations.
• Coordinate VIP arrivals and special occasions with management and service teams.
• Maintain host stand cleanliness and prepare materials for service.
• Communicate guest preferences and VIP status to servers and management.

Skills

Exceptional communication

Attention to detail

Multitasking

Professional demeanor

Education

High school diploma

Tools

SevenRooms

Job description

Job Description

The Fine Dining Host Person is responsible for delivering an exceptional first and last impression for guests within a luxury restaurant at Wynn Las Vegas. This role ensures a seamless, refined arrival and seating experience through attentive service, detailed coordination, and personalized guest engagement.

The Host Person serves as the central point of communication for guest flow, reservations, and front-of-house organization while upholding Wynn’s Forbes Five-Star standards and commitment to service excellence.

Key Responsibilities

Guest Experience & Arrival Presentation

• Greet all guests with poise, warmth, and professionalism, using eye contact and personalized acknowledgment when possible
• Anticipate guest needs and preferences to provide a tailored, elevated experience
• Maintain a polished, confident presence that reflects the luxury positioning of Wynn restaurants
• Ensure each guest’s arrival and departure experience is seamless, gracious, and memorable

Reservations & Seating Coordination

• Manage reservations and guest seating with precision, balancing service pacing and guest expectations
• Coordinate VIP arrivals, special occasions, and high-priority reservations with management and service teams
• Provide accurate wait times and manage waitlists while maintaining guest satisfaction
• Optimize seating flow to ensure efficiency without compromising the guest experience

Luxury Service Delivery

• Demonstrate strong attention to detail in all aspects of arrival experience (greeting standards, seating, menu presentation, guest transitions)
• Maintain awareness of dining room atmosphere, including guest mix, pacing, and overall ambiance
• Uphold Forbes Five-Star service standards through attentive, thoughtful, and proactive guest interaction

Communication & Guest Coordination

• Act as a liaison between guests, servers, and management to communicate guest preferences, VIP status, and special requests
• Maintain clear, constant communication with front-of-house teams to ensure readiness for seated guests
• Relay guest feedback and service opportunities to leadership in real time

Guest Relations & Service Recovery

• Handle guest inquiries, concerns, and special requests with discretion, urgency, and professionalism
• Coordinate with management to execute service recovery when necessary
• Support special guest needs, including accessibility, celebrations, and customized dining arrangements

Operational Excellence

• Maintain cleanliness, organization, and presentation of the host stand and entry area
• Ensure menus, reservation systems, and guest materials are accurate and properly maintained
• Complete all opening and closing procedures and adhere to established operational standards
• Attend pre-shift meetings to stay informed of VIPs, menu updates, and daily priorities

Compliance & Brand Standards

• Adhere to all Wynn grooming, appearance, and uniform standards
• Follow all health, safety, and sanitation regulations
• Execute all responsibilities in accordance with Wynn policies and departmental procedures
• Act as an ambassador of Wynn’s brand, values, and culture

Qualifications

Education & Experience

• High school diploma or equivalent required
• 1–2+ years of experience in a fine dining, luxury hospitality, or upscale guest service role preferred
• Experience with reservation systems (e.g., SevenRooms or similar) preferred
• Candidates must be at least 18 years of age

Knowledge & Skills

• Exceptional communication and interpersonal skills
• Strong attention to detail and ability to anticipate guest needs
• Ability to manage multiple priorities in a fast-paced, high-expectation environment
• Professional presence with a refined and service-oriented mindset

Licenses & Certifications

• Must be able to obtain and maintain required work cards and licenses

Work Environment

• Fine dining restaurant within a luxury resort setting
• High-touch, guest-facing environment requiring constant interaction
• Flexible schedule required, including evenings, weekends, and holidays

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.