Host - Pawnee Grassland 2027

Outdoor Recreation Hospitality; Morrison (CO); On-site; USD 20,000 - 29,000; Part time

Job summary

Outdoor Recreation Hospitality invites applicants to join the Pawnee Grassland team as a Host. This seasonal, non-exempt role supports gate and check-in operations, reservations, and basic retail duties in a campground setting.

Responsibilities include customer service, fee collection, and maintaining clean facilities while upholding safety and regulatory policies. The position may involve evening shifts, weekends, and holidays in a fast-paced environment.

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Enjoys extensive public contact with a courteous, helpful attitude.
• Ability to de-escalate challenging situations with guests or coworkers.
• Basic recordkeeping and money handling experience; strong math aptitude.

Responsibilities

• Provide courteous customer service and educate visitors on area rules and facilities.
• Register campers, collect fees, and handle retail items such as firewood or concession goods.
• Operate a cash register and process transactions, keeping logs and revenue data.
• Inspect campground facilities for cleanliness and safety and perform housekeeping tasks.
• Assist with activity programs and may handle retail duties including POS operations.

Skills

Customer service

Verbal communication

Written communication

Public interaction

De-escalation

Job description

Join Us at the Arapahoe Pawnee Grassland District! Joining our 2027 team at Pawnee Grassland offers a unique opportunity to engage with Colorado’s vast, open prairies while supporting conservation efforts and managing public lands. It’s a rewarding position for those who appreciate the beauty of grassland ecosystems, offering the chance to work in a peaceful, wide-open landscape that is rich in biodiversity and history.

Title:

Host

Reports To:

General Manager or District Manager

Department:

Operations

FLSA:

Seasonal, variable hour, non-exempt

Pay:

$17.75/hour

SUMMARY:

The Host provides a quality recreational experience for visitors within areas operated by the Company. The position is frequently filled by two people but may be an individual role in certain locations. The Host handles nearly all operational tasks in an assigned campground or area, including gate and check-in operations, parking compliance, housekeeping, custodial care, customer service, and possible retail work.

• Provides courteous, helpful customer service, educates the public on recreation area rules and regulations, and stays familiar with local points of interest and facilities; knows rates, hours, and special events; promotes Company and partner programs; notifies the supervisor of guest dissatisfaction.
• Registers campers, collects fees, and sells retail items such as firewood, ice, and concession goods; checks in reservations and day-use visitors, answers phones, and helps guests make reservations.
• Operates a cash register and processes cash, credit, and debit transactions; records revenues and fee data using Company-approved forms and keeps logs, receipts, and visitor-use data.
• Verifies payment and permits, issues tickets for non-payment, keeps fee and information boards accurate, and helps control parking, boat ramp, and picnic areas.
• Performs evening compliance rounds to ensure visitors follow rules and regulations; inspects launch ramps and campgrounds for cleanliness and safety.
• Clean vault toilets/bathrooms as part of their duties.
• Cleans, sanitizes, and stocks restrooms; empties trash and replaces liners; cleans roadways, trails, campsites, picnic tables, fire rings, and grills; also cleans showers, chem-toilets, laundry, and office facilities on the approved schedule and follows Company recycling guidelines.
• Rakes and grooms sites and public areas with weed eaters, mowers, and leaf blowers; removes litter and micro-trash; maintains trails, outposts, and rental cabins.
• Turns over rental cabins (changing linens and towels, restocking, vacuuming, dusting), handles laundry, and responds to spills and broken glass.
• Monitors janitorial supplies and equipment and cleans and stores equipment at the end of each shift.
• Reports unsafe or hazardous conditions as discovered; reports property damage and maintenance issues to the supervisor; logs and returns lost and found and guest property.
• Handles emergencies, including directing emergency vehicles; follows safety, security, and privacy policies and uses chemicals and tools safely.
• May assist with activity programs and plan shifts.
• May be assigned retail duties, including operating a point-of-sale system, stocking merchandise, and assisting customers with purchases.
• All other related duties as needed.

REQUIREMENTS:

• Strong customer service and excellent verbal and written communication skills; enjoys extensive public contact; courteous, helpful attitude.
• Ability to de-escalate challenging situations with co-workers or guests.
• Basic recordkeeping and money handling experience; strong math aptitude.
• Able to work with minimal supervision, learn quickly, and follow instructions accurately; works independently and as part of a team in a fast-paced environment.
• Flexible schedule, including regular evenings, weekends, and holidays; early mornings, peak periods, and on-call shifts as needed.
• Basic manual labor abilities, including willingness to clean and sanitize with chemicals and clean debris/ash from fire pits; able to lift 20 pounds frequently and 25+ pounds occasionally.
• Able to move safely over rough terrain and work in extreme weather; able to stand in place or move about for long periods.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Able to tow own RV (where applicable) in and out of campgrounds in emergencies.
• At least 18 years old (21 to drive), with reliable transportation; bondable. Must possess a valid driver's license, be insurable through the Company's motor vehicle carrier, and maintain an acceptable driving record throughout employment.
• Familiar with Company and partner agency policies; boating rules and lake geography where applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.