Host - Part Time

Bass Pro Shops; East Peoria (IL); On-site; USD 21,000 - 344,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Host to greet guests, manage seating, and support a welcoming dining experience in East Peoria, IL. The role emphasizes friendly, efficient service and teamwork to ensure guest satisfaction.

Responsibilities include taking reservations, answering questions about the menu, and maintaining cleanliness and organization during shifts.

Qualifications

• High school diploma/GED preferred.
• Experience in consumer service is required or preferred.
• Team player and flexible with a focus on guest satisfaction.

Responsibilities

• Greet guests and seat them warmly and courteously.
• Manage wait lists and communicate wait times to guests.
• Show guests to stations, provide menus, and seat them.
• Answer menu questions and restaurant information for guests.
• Answer phones and book reservations as requested.
• Perform opening/closing side work and assist with bussing and table setup.
• Thank guests upon departure and maintain restrooms during shift.

Skills

Guest service

Teamwork

Menu knowledge

Calm under pressure

Flexibility

Education

High school diploma/GED

Job description

POSITION SUMMARY

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

POSITION SUMMARY

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

ESSENTIAL FUNCTIONS

• Supports a strong commitment to world class customer service.
• Greets all restaurant patrons immediately upon their arrival.
• Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.
• Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.
• Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.
• Answers customer inquires about the menu, restaurant and Bass Pro Shops.
• Answers phones; books reservations as requested.
• Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.
• Acknowledges and thanks guests upon their departure from the restaurant.
• Maintains restrooms throughout shift.
• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS

• High school diploma/GED preferred.

Knowledge, Skills, And Ability

• Experience in and passion for consumer service
• Willingness to learn new skills and be a team player
• An attitude of flexibility and mindfulness about the team approach
• Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
• Ability to memorize and become knowledgeable of menu items
• Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction
• Intrinsically motivated takes pride in owns work
• Has the ability to stay calm, organized, and efficient when busy

TRAVEL REQUIREMENTS

• N/A

PHYSICAL REQUIREMENTS

• Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc.

INDEPENDENT JUDGEMENT

• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Starting Pay Rate: $15.00 - $250.00

Part Time Benefits Summary

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops