Host - Part Time

Dormont Manufacturing Co; East Peoria (IL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Shops is looking for a friendly Host to greet guests, seat them promptly, and assist with reservations and menu questions. You will coordinate with servers, maintain wait lists, and help with opening/closing side work while keeping restrooms clean.

This part-time role offers a supportive team environment, opportunities to learn the menu, and a focus on guest satisfaction in a busy restaurant setting.

Qualifications

• High school diploma/GED preferred.
• Experience in consumer service.
• Willingness to learn new skills and be a team player.
• Ability to memorize and become knowledgeable of menu items.
• Prioritizes guest satisfaction and works well under pressure.

Responsibilities

• Greets guests and seats them promptly and courteously.
• Inquires about party size, manages wait lists and communicates wait time.
• Assigns guests to server stations and assists with menus and seating.
• Responds to menu questions and restaurant inquiries.
• Books reservations and answers phones as needed.
• Supports opening/closing side work and pre-bussing duties.
• Maintains restrooms and ensures guest departure thanks.

Skills

Customer service mindset

Team player

Flexibility

Menu knowledge

Education

High school diploma/GED preferred

Job description

The Host ensures all restaurant guests are greeted, made to feel welcome and seated in a friendly and courteous manner.

ESSENTIAL FUNCTIONS:

Supports a strong commitment to world class customer service.

Greets all restaurant patrons immediately upon their arrival.

Inquires as to the number of guests in the party; maintains wait lists and communicates wait time to guests.

Assigns guests to server stations in a fair and equitable manner; takes guests to server’s station, along with the appropriate number of menus and seats guests accordingly.

Controls guest volume level at entrance to restaurant. Attends to and anticipates guests needs while waiting to be seated.

Answers customer inquires about the menu, restaurant and Bass Pro Shops.

Answers phones; books reservations as requested.

Performs opening and closing side work duties as assigned; assists with pre-bussing and table set up activities.

Acknowledges and thanks guests upon their departure from the restaurant.

Maintains restrooms throughout shift.

ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

• High school diploma/GED preferred.

KNOWLEDGE, SKILLS, AND ABILITY

Experience in and passion for consumer service

Willingness to learn new skills and be a team player

An attitude of flexibility and mindfulness about the team approach

Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff

Ability to memorize and become knowledgeable of menu items

Strives and has the ability to work well with a team, to prioritize, has a sense of urgency and a real concern for guest satisfaction

Intrinsically motivated takes pride in owns work

Has the ability to stay calm, organized, and efficient when busy

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

• Regular walking, standing, lifting (up to 50lbs), bending, stooping, etc.

INDEPENDENT JUDGEMENT :

• Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor. Limited opportunity exists for exercising independent judgment and decision making.

Starting Pay Rate: $15.00 - $250.00

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Inspiring everyone to love, enjoy and conserve the great outdoors.

Bass Pro Shops is North America's leading outdoor retailer, offering exceptional products and experiences while promoting conservation and connection to nature across over 150 locations.

2500 E Kearney, Springfield, MO 65898, US