Server PT

Bass Pro Shops; Ashland, Northern (VA, KY); Hybrid; USD 2,800 - 344,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Employee dining discounts

Paid holidays

Job summary

Bass Pro Shops is seeking a part-time server to deliver friendly, attentive service in our dining venue. You will greet guests, communicate menu items, and coordinate with kitchen staff to ensure accuracy and prompt service.

Ideal candidates will have a high school diploma or GED and a passion for guest satisfaction. Training will cover service standards, SOPs, and responsible alcohol service where applicable.

Qualifications

• High school diploma/GED preferred.
• Experience in consumer service is a plus.
• Ability to memorize and communicate menu items.

Responsibilities

• Greet guests promptly and courteously.
• Take and enter food and beverage orders accurately.
• Ensure proper serving and timely delivery of orders.
• Assist with station setup and breakdown.
• Maintain clean and organized service areas.
• Follow safety and SOP guidelines.

Skills

Guest service

Team player

Menu memorization

Customer interaction

Education

High school diploma or GED

Job description

POSITION SUMMARY:

The Server has the responsibility to serve guests in an assigned station by providing courteous and efficient service that meets or exceeds guest’s dining expectations.

ESSENTIAL FUNCTIONS:

• Supports a strong commitment to world class guest service and ensures a pleasant and enjoyable dining experience for restaurant patrons.
• Completes training requirements and follows service standards as trained.
• Greets guests promptly and courteously in assigned workstation.
• Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging.
• Learns all menus and can communicate all food and beverage offerings.
• Effectively uses suggestive selling techniques.
• Records food and beverage orders, enters orders into computer system, monitors status of order preparation and safely transports order from kitchen to guest.
• Monitors and addresses guest needs during meal.
• Collects monies owed for food and beverages and properly performs all guest check accountability procedures.
• Performs tip declaration activities and compensates indirectly tipped associates, i.e., Bussers, Bartenders, Runners, as per established service procedures.
• Performs daily cleaning activities.
• Performs food running and station set-up / break-down responsibilities as assigned.
• ALL OTHER DUTIES AS ASSIGNED.

EXPERIENCE/QUALIFICATIONS:

High school diploma/GED preferred.

KNOWLEDGE, SKILLS, AND ABILITY

• Experience in and passion for consumer service
• Willingness to learn new skills and be a team player
• An attitude of flexibility and mindfulness about the team approach
• Learn all menus and is able to communicate all food and beverage offerings
• Clean and clear service areas
• Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
• Ability to memorize and become knowledgeable of menu items

TRAVEL REQUIREMENTS:

N/A

PHYSICAL REQUIREMENTS:

• Regularly walks and stands.
• Occasionally lifts up to 50lbs.

INDEPENDENT JUDGEMENT:

• Performs tasks and duties under general supervision, using established procedures and innovation.
• Chooses from limited alternatives to resolve problems.
• Occasional independent judgment is required to complete work assignments.
• Often makes recommendations to work procedures, policies, and practices.

Starting Pay Rate: $2.13 - $250.00 Part Time

Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Dental Vision Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Bass Pro Cares Fund And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

Bass Pro Shops About Bass Pro Shops

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best‑of‑the‑best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”