Host (Oak Brook, IL)

DineAmic Group; Oak Brook (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking enthusiastic Hosts to create memorable dining experiences for guests. This role is perfect for those looking to start their career in the restaurant industry, as it offers valuable experience in customer service and hospitality. As the first point of contact, you will greet guests, manage seating arrangements, and ensure a welcoming atmosphere. With opportunities to learn and grow, this position is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service. Join a dynamic team where your contributions will be valued and recognized!

Benefits

Paid Time Off

Paid Sick Leave

Commuter Benefits

Referral Bonuses

401K + Match

Food & Beverage Discount

Qualifications

• 1+ year experience as a host or in a similar role required.
• Working knowledge of booking systems is essential.

Responsibilities

• Greet guests warmly and provide information on wait times and seating.
• Maintain cleanliness and organization of entryway and host area.

Skills

Customer Service

Multi-tasking

Communication

Stress Management

Education

Food Handlers Certification

Tools

Open Table

Job description

DineAmic Hospitality is seeking Hosts who will ensure that our guests have an extraordinary dining experience from the moment they arrive until their departure. As the first point of contact for our patrons, Hosts represent the excellent service, high standards, and overall hospitality of the staff of the restaurant. Candidates should have the ability to multi-task efficiently and maintain a positive and professional approach with team members and guests. This role is a great way to kickstart your career in the restaurant industry and gain experience and working knowledge needed for future opportunities.

What You Will Do

1. Warmly greet guests with eye contact and a smile, inform them of wait times and seating options in a pleasant manner, and confidently escort them to their table.
2. Provide direction and resolution to all patron inquiries; Answer and make telephone calls per company standards and guidelines.
3. Become well-versed in our menu items in order to field questions and make recommendations with a personal touch that is unmatched.
4. Maintain the appearance of the entryway and coat check area, making sure the area is presentable, clean, and organized.
5. Assist with delivery and takeout orders.
6. Clean, organize, and stock menus at host area.
7. Create a lasting, positive impression by bidding guests a fond farewell upon their departure and extending a sincere invitation for their return.
8. Additional duties and responsibilities as assigned by management.

What You Need to Have

1. 1+ year(s) experience as a host or similar role; experience in a fine dining establishment and/or high-volume restaurant required.
2. Working knowledge of booking systems; experience with Open Table required.
3. Ability to carry on a pleasant conversation with guests without sounding scripted.
4. Ability to maintain composure under periods of high stress and high volume.
5. Accuracy and speed in executing assigned tasks.
6. A passion for quality and respect for team members and guests.
7. Flexibility to work a variety of shifts, including days, nights, weekends, and holidays.
8. Ability to move, bend, lift, carry, push, and place objects weighing up to 25 pounds without assistance; Stand or Walk for an extended period of time or for an entire work shift.
9. Food Handlers Certification required.

Why You’ll Love It Here

1. Paid Time Off.
2. Paid Sick Leave.
3. Commuter Benefits.
4. Referral Bonuses.
5. 401K + Match.
6. Food & Beverage Discount.

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.