Host needed for Mellow Mushroom in Town Center $14-17 an hour

Legacy Restaurant Group - Jacksonville; Jacksonville (FL); On-site; USD 24,000 - 36,000; Full time

Job summary

Join a vibrant and energetic restaurant team where you will play a crucial role in creating memorable dining experiences. As a host, you will warmly greet guests, manage seating arrangements, and ensure that every visitor feels welcomed and valued. This position offers an opportunity to thrive in a fast-paced environment, working alongside passionate individuals dedicated to exceptional service. If you enjoy interacting with people and have a knack for hospitality, this is the perfect opportunity to grow your career in the restaurant industry. Be part of a dynamic team that values your contributions and fosters a fun atmosphere!

Qualifications

• Ability to communicate effectively with guests and staff.
• Standing for long periods and maintaining grooming standards.

Responsibilities

• Greet and seat guests warmly to create a welcoming environment.
• Manage reservations and ensure guest satisfaction throughout their visit.
• Coordinate with staff to maintain efficient restaurant operations.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma

Tools

Point-of-Sale terminals

Aloha Point-of-Sale software

Microsoft Office

Job description

Host needed for fun energetic atmosphere environment!!

Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Activities & Responsibilities

Primary

• Warmly and graciously greet all guests and seat them at tables or in waiting areas.
• Open the front door for guests entering or leaving the restaurant when possible.
• Provide guests with menus and inform them of their server’s name upon seating.
• Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Call out name and number of party when tables become available.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, or make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and customers' concerns are addressed.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Inform guests of establishment specialties and features.
• Receive and record guests' dining reservations.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
• Direct guests to coatrooms and waiting areas such as lounges.
• Relay messages to servers and bussers as needed.
• Thank guests as they leave and invite them to return.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill in for fellow employees where needed to ensure guest service standards and efficient operations.

Supplemental

• Take and prepare to-go orders.
• Operate cash registers to accept payments for food and beverages.
• Supervise and coordinate activities of server staff to ensure prompt and courteous service.
• Order or requisition supplies and equipment for tables and serving stations.
• Assist with preparing and serving food and beverages.

Tools & Technology

• Carbonated beverage dispenser
• Cash registers
• Commercial use coffee or iced tea makers
• Ice dispensers
• Non-carbonated beverage dispenser
• Personal computers
• Pocket calculator
• Point-of-sale terminals and workstations
• Aloha Point-of-Sale software
• Special purpose telephones
• Touch screen monitors
• Calendar and scheduling software
• Table management or reservation software
• Office suite software (Microsoft Office)
• Operating system software
• Spreadsheet software (Microsoft Excel)

Minimum Qualifications

• Able to understand and speak using the predominant language(s) of guests
• Able to work in a standing position for long periods of time (up to 5 hours)
• Exceptional grooming habits.