Host - matchbox

Thompson Hospitality; Silver Spring (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team as a Host/Hostess at a dynamic restaurant, where you'll create a welcoming atmosphere for guests. This role is perfect for individuals with a friendly personality and a passion for outstanding customer service. You'll be responsible for greeting guests, managing seating arrangements, and ensuring a positive dining experience. As part of an established hospitality company, you'll have the opportunity to grow your career while serving millions of guests each year. If you're ready to bring your energy and enthusiasm to a fast-paced environment, this position is for you.

Benefits

Health/Dental/Vision

Paid Time Off

401(k) matched up to 4%

Short- and Long-Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts on Hotels, Travel, Tickets, Restaurants

Discounted meal plan for employees and relatives

Qualifications

• Experience in high-volume dining preferred.
• Able to stand and walk for up to 10 hours per day.

Responsibilities

• Greet and welcome guests with a friendly attitude.
• Manage the waitlist and seating arrangements efficiently.
• Coordinate with staff to ensure smooth guest service.

Skills

Customer Service

Communication Skills

High Energy

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Job description

Overview

Become an integral part of the matchbox team as a Host/Hostess and be the welcoming face of our vibrant restaurant. As a Host/Hostess, you will create a warm and inviting atmosphere, ensuring that every guest feels valued and has an exceptional dining experience from the moment they step through our doors. If you have a friendly and outgoing personality, excellent communication skills, and a passion for providing outstanding customer service, join us at matchbox and be a part of a dynamic team that brings people together through great food and hospitality.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities

• Greet and welcome guests with a friendly and positive attitude, creating a warm and inviting atmosphere.
• Manage the waitlist and seating arrangements efficiently, ensuring accurate and timely seating of guests.
• Provide accurate and helpful information to guests regarding menus, specials, and restaurant policies.
• Maintain cleanliness and organization at the host stand and lobby area, making a great first impression on guests.
• Coordinate with the serving staff and kitchen team to ensure smooth and efficient flow of guest seating and service.

Qualifications

• Experience in high-volume, upscale casual dining or an equivalent service environment preferred
• High school diploma (or equivalent) required
• At least 18 years of age (unless permitted by law)
• High energy and stamina. Able to work within a fast-paced, highly mobile environment
• Able to stand and walk for up to 10 hours per day preferred
• Able to lift and carry up to 40 pounds
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays

Who We Are:

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
  • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.