Host, Mardi Gras Casino

Delaware North; Cross Lanes (WV); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North Gaming in Cross Lanes, West Virginia, is seeking part-time Hosts to welcome guests and manage the host station at Mardi Gras Casino.

The role offers weekly pay, flexible schedules, and a benefits package designed to support personal and professional well-being. Responsibilities include seating guests, managing wait times, and ensuring guest satisfaction.

Qualifications

• Experience in guest service is preferred.
• Ability to maintain a high energy level in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• No high school diploma or GED required.

Responsibilities

• Review the floor plan and reservation book daily to create seating charts.
• Seat guests and maintain control of wait times.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving.
• Answer the restaurant telephone line during assigned hours of operation.

Skills

Guest service

Effective communication

Energetic

Multi-tasking

Education

No high school diploma required

Job description

The opportunity

Delaware North Gaming is hiring part-time Hosts to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Host, you will be responsible for welcoming guests and managing the host station.

Pay

$12.00 - $12.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Review the floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer the restaurant telephone line during assigned hours of operation

More about you

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical requirements

• Ability to remain on feet for entire length of shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Shift details

• Evenings
• Holidays
• Events
• OT as needed
• Weekdays as needed

Who we are

Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.