Host/Maitre D' to be the welcoming face at Piccolo's

Newtown, PA; Newtown Township (Delaware County); On-site; USD 21,000 - 30,000; Full time

Job summary

Piccolo Trattoria in Newtown, PA is seeking a warm, polished Host/Maître D' to welcome guests and set the tone for a memorable dining experience. You will manage reservations, seating, and guest inquiries with grace in a fast-paced setting.

The role calls for strong interpersonal and organizational skills, a professional appearance, and a genuine passion for hospitality. Flexible evenings, weekends, and holidays are required.

Qualifications

• Prior experience as a host, maître d', or front-of-house role preferred.
• Exceptional interpersonal and communication skills.
• Ability to remain calm, composed in a high-volume dining environment.
• Strong organizational skills with the ability to multitask effectively.
• Familiarity with OpenTable is a plus.
• Professional appearance and a genuine passion for hospitality.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests with a warm, professional demeanor upon arrival
• Manage reservations, waitlists, and seating arrangements to optimize dining room flow
• Coordinate with front-of-house and back-of-house staff to ensure seamless service
• Oversee table turnover and communicate wait times accurately to guests
• Handle guest inquiries, special requests, and complaints with grace and professionalism
• Maintain a clean, organized, and visually appealing host stand and entrance area
• Assist in training and guiding host staff on service standards and guest engagement

Skills

Interpersonal skills

Communication skills

Organization

Multitasking

Hospitality

Professional appearance

Flexibility

Tools

OpenTable

Job description

About the Role:

Piccolo Trattoria in Newtown, PA is looking for a warm, polished, and passionate Host/Maître D' to be the welcoming face of our beloved Italian restaurant. This is your chance to set the tone for an unforgettable dining experience from the moment guests walk through our doors. If you thrive in a fast-paced, guest-focused environment and have a love for hospitality, we want to hear from you!

Responsibilities:

• Greet and welcome guests with a warm, professional demeanor upon arrival
• Manage reservations, waitlists, and seating arrangements to optimize dining room flow
• Coordinate with front-of-house and back-of-house staff to ensure seamless service
• Oversee table turnover and communicate wait times accurately to guests
• Handle guest inquiries, special requests, and complaints with grace and professionalism
• Maintain a clean, organized, and visually appealing host stand and entrance area
• Assist in training and guiding host staff on service standards and guest engagement

Requirements:

• Prior experience as a host, maître d', or front-of-house restaurant role preferred
• Exceptional interpersonal and communication skills
• Ability to remain calm, composed, and courteous in a high-volume dining environment
• Strong organizational skills with the ability to multitask effectively
• Familiarity with reservation management systems OpenTable, a plus
• Professional appearance and a genuine passion for hospitality
• Flexible availability including evenings, weekends, and holidays

About Us:

Piccolo Trattoria is a cherished Italian dining destination in the heart of Newtown, PA, known for its authentic cuisine, intimate atmosphere, and exceptional hospitality. Our guests return time and again for the warmth and care that goes into every detail of their experience. Our team is our family, and we are proud to foster a supportive, passionate workplace where great people love to come to work.