Host/maître d’

Nick & Sam's Steakhouse; Dallas (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading restaurant in Dallas is seeking a personable Host/maître d’ to set the tone for an exquisite dining experience. The role requires strong leadership, excellent communication skills, and a deep knowledge of fine dining standards. Join a passionate team dedicated to culinary excellence and memorable service.

Qualifications

• Experience in fine dining or luxury hospitality environment.
• Deep knowledge of etiquette and fine dining service standards.

Responsibilities

• Maintain accurate reservation logs using booking systems.
• Manage reservations and optimize table turnover.
• Address and resolve guest concerns promptly.

Skills

Leadership

Communication

Attention to Detail

Tools

OpenTable

Job description

Nick & Sam's Steakhouse has been delivering exceptional dining experiences since 1999. We offer personalized service, legendary cocktails, an extensive wine selection with over 500 labels, and world-class cuisine featuring rare wagyu beef and prime steaks, prepared by a James Beard Foundation-featured chef. Our commitment is to provide an exceptional dining experience rooted in sophistication and precision. Our hospitality professionals are deeply passionate about culinary excellence and memorable service.

Host/maître d’ -

As the first point of contact for our guests, this individual sets the tone for an exquisite dining experience.

Who You Are:

You're personable, outgoing, resourceful, and capable of handling large groups in a busy atmosphere. You possess strong leadership skills, maintain grace under pressure, and pride yourself on impeccable attention to detail.

Key Responsibilities:

1. Maintain accurate reservation logs using booking systems such as OpenTable.
2. Manage reservations, walk-ins, and waitlists to optimize table turnover without compromising service quality.
3. Escort guests to tables and present menus with finesse.
4. Provide feedback to management regarding guest trends, staff performance, and opportunities for improvement.
5. Communicate effectively to keep guests and staff informed.
6. Address and resolve guest concerns promptly and professionally.

Apply if you have:

1. A deep knowledge of etiquette, fine dining service standards, and hospitality excellence.
2. Experience in a fine dining or luxury hospitality environment.
3. Excellent verbal communication and guest service skills.

Please note that our grooming standards do not permit visible tattoos or facial hair.

Additional Information:

• Seniority level: Not Applicable
• Employment type: Full-time
• Industry: Restaurants

Referrals can increase your chances of interviewing at Nick & Sam's Steakhouse by 2x.

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