Host Lower Deck

Harbour Island; Tampa (FL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Employee Discount

Referral Program

Flexible Schedule

Paid Training

Job summary

Three Oaks Hospitality is seeking a Host or Hostess in Tampa, Florida, to be the first point of contact for guests. Responsibilities include greeting guests, managing reservations, and ensuring a pleasant dining experience. Ideal candidates will have strong customer-service skills, excellent communication abilities, and must be available to work shifts. Previous experience as a Host/Hostess or Waiter/Waitress is preferred. Benefits include employee discounts and flexible scheduling.

Qualifications

• Must have solid organizational and people skills.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Responsibilities

• Welcome guests to the restaurant.
• Provide accurate wait times and manage reservations.
• Coordinate with wait staff about available seating options.
• Greet customers upon their departure.

Skills

Customer-service skills

Communication skills

Organizational skills

Understanding of restaurant etiquette

Education

High school diploma or GED

Hospitality certification

Experience as a Host/Hostess or Waiter/Waitress

Job description

Three Oaks Hospitality is looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience for our guests.

Supervisory Responsibilities

None.

Duties/Responsibilities

• Welcome guests to the restaurant.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress’s name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options
• Maintain a clean reception area.
• Cater to guests who require extra attention (e.g. elderly)
• Answer incoming calls and address customers’ queries.
• Assists wait staff as needed.
• Performs other related duties as assigned.

Required Skills/Abilities

• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Education and Experience

• High school diploma or GED
• Hospitality certification is a plus.
• Previous experience as a as a Host/Hostess or Waiter/Waitress
• Experience in managing reservations.

Physical Requirements

• Remain standing for extended periods of time.
• Bending, squatting and lifting up to 15 lbs. for short distances.
• Ability to work with varying noise levels.

Benefits

• Employee Discount
• Referral Program
• Flexible Schedule
• Paid Training