Host - Isle of Capri

Harrison Group Resort Hotels & Restaurants; Virginia Beach (VA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401k

Paid time off

Health, life, dental, and vision ins.

Job summary

The Harrison Group Resort Hotels & Restaurants is seeking a Host/Hostess to join their team. In this role, you will be responsible for welcoming guests, managing reservations, and coordinating with wait staff to ensure a pleasant dining experience.

The ideal candidate will possess excellent communication and customer service skills, have a good understanding of restaurant etiquette, and be able to work in shifts. The position offers benefits such as health insurance and paid time off.

Qualifications

• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Strong organizational skills to monitor the dining area.

Responsibilities

• Welcome guests to the venue.
• Manage reservations and provide accurate wait times.
• Escort customers to assigned dining areas.
• Maintain a clean reception area.
• Answer incoming calls and address customer queries.

Skills

Customer-service skills

Communication skills

Organizational skills

Restaurant etiquette

Health and safety regulations

Education

High school diploma

Hospitality certification

Job description

The Harrison Group is a 3rd generation family business that has been owned and operated in Ocean City, Maryland, since 1951. The Harrison Group operates over fifteen hotels and seven restaurants from Ocean City, Maryland, Virginia Beach, Corolla, North Carolina, and Jacksonville Beach, Florida. The Harrison Group portfolio is constantly evolving. Yearly renovations take place at all of our properties to enhance and refresh the experience for our guests. Great effort is taken to continually improve our locations, enrich our guest experience, and perfect our hospitality. Beyond our current location, the Harrison Group is always looking to the horizon for new opportunities to expand and transform other markets. Join us on our exciting journey as we continue to evolve and grow.

Harrison Group is an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. We believe that enables us to grow as a company while serving customers throughout our communities. Black, Indigenous and People of Color, women, LGBTQIA+, and persons with disabilities are encouraged to apply.

Duties/Responsibilities

• Welcome guests to the venue.
• Provide accurate wait times and monitor waiting lists.
• Manage reservations.
• Escort customers to assigned dining or bar areas.
• Provide menus and announce Waiter/Waitress's name.
• Greet customers upon their departure.
• Coordinate with wait staff about available seating options.
• Maintain a clean reception area.
• Cater to guests who require extra attention (e.g. children, elderly).
• Answer incoming calls and address customers' queries.
• Assist wait staff as needed.
• Performs other duties as assigned.

Required Skills/Abilities

• Understanding of restaurant etiquette.
• Familiarity with health and safety regulations.
• Experience in managing reservations.
• Demonstrable customer-service skills.
• Excellent communication skills (via phone and in-person).
• Strong organizational skills with the ability to monitor the entire dining and bar area.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during an entire shift.

Education And Experience

• Previous experience as a host/hostess preferred.
• Must successfully complete restaurants training course.
• High school diploma; hospitality certification is a plus.

Physical Requirements

• Prolonged periods of standing and walking.
• Must be able to lift up to 25 pounds.

Benefits

• 401k
• Paid time off
• Health, life, dental, and vision insurance

The Pay Range For This Role Is 15 - 17 USD per hour(Holiday Inn VA Beach North)