Host, Henry's Coastal Cuisine, Part-Time

The Waterfront Beach Resort; Huntington Beach (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Go Hilton travel program

401(k) retirement plan

Paid Holidays

Vacation accrual

Complimentary meals

Complimentary parking

Recognition programs

Job summary

The Waterfront Beach Resort in Huntington Beach, CA is seeking a friendly restaurant guest services assistant to welcome guests, seat them, and present menus. You will read and log daily communications, maintain dining room setup, and coordinate reservations and special events with management.

This role requires English communication, composure under pressure, polished phone etiquette, organization, and a willingness to learn; training is provided.

Qualifications

• Restaurant greeter experience preferred.
• Ability to communicate in English clearly with guests and staff.
• Ability to work under pressure during busy periods.
• Professional and polished phone etiquette.
• Well organized with attention to detail and follow-up.

Responsibilities

• Meet and greet guests as they arrive, offer seating, escort to table and present menu.
• Read, maintain and log daily communications to coordinate between shifts and management.
• Keep dining room set up, enforce grooming standards, and assign stations to staff.
• Receive, record and arrange reservations and special events for the restaurant.
• Perform opening and closing duties and assist with side work such as cleaning and stocking.

Skills

Restaurant greeter experience

English communication

Work under pressure

Phone etiquette

Organization

Job description

Job DetailsJob Location: HUNTINGTON BEACH, CA 92648Salary Range: $20.45 - $20.45 HourlyJob Shift: AnyJob Category: Restaurant - Food Service

WHAT YOU’LL DO

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Read, maintain and make daily entries in the logbook to coordinate communication between shifts and management.
• Maintain proper set-up of dining room and enforce uniform and grooming standards of all service personnel daily. Assign stations to service staff.
• Receive, record and make any necessary arrangements for reservations and special functions in the restaurant.
• Perform opening and closing duties. Assist others with side work to include cleaning, stocking, and folding napkins.

WHAT YOU BRING

• Restaurant greeter experience preferred.
• Ability to communicate in English, both orally and in writing, with guests and associates, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and to collect accurate information and to resolve problems
• Ability to work under pressure and deal with stressful situations during busy periods.
• Professional and polished phone etiquette.
• Training provided.
• Well organized, detail-oriented, with excellent follow‑up skills.

YOUR JOURNEY TO SUCCESS STARTS HERE

At The Waterfront Beach Resort, a Hilton Hotel, we believe in providing extraordinary and personalized service to our guests and an exceptional working environment for our people. We offer a gratifying career in hospitality as distinct as our reputation. Through experience, training and career development, our associates are inspired and encouraged to achieve their goals while creating unforgettable memories for our guests.

The Waterfront Beach Resort offers a great platform to begin or enhance your hospitality career. Discover new opportunities and hone your skills in an inviting workplace on the shores of the Pacific Ocean. We are always looking for passionate people who will embrace our promise in providing the finest hospitality to ensure our guests feel cared for and valued. We believe in helping our employees achieve the perfect work/life balance for optimal growth.

WHAT WE LOOK FOR

Individuals who are passionate about hotels and hospitality. Those people who strive to provide the best guest experience to each guest and will stop at nothing to do so. We look for individuals with innate traits such as charisma, personality, integrity, and camaraderie to be a part of a winning team.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

HOW WE’RE DIFFERENT

A "family-like" work environment with over 30 years of excellence in hospitality will allow you to reach the highest levels of professional development. "One Team, One Dream" is our motto, and we live by it every day. We are only good as the company we keep, and it shines through in everything we do.

BENEFITS

• Benefit eligibility for Full-Time associates on the first of the month following 60-days of employment. (Medical, Dental, Vision, Voluntary Life Insurance, Aflac supplemental insurance, and Pet Insurance)
• Access to Go Hilton team member travel program.
• 401(k) or Roth 401(k) Retirement Plan with up to 4% company match.
• Seven (7) Paid Holidays: New Year's Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & Christmas Day.
• Vacation accrual of two (2) weeks for Full-Time associates & one (1) week for Part-Time associates after completion of one year of employment.
• Complimentary meals during working hours.
• Complimentary parking during working hours.
• Engage in Waterfront Recognition Programs. (Service from the Heart cash rewards, department appreciation celebrations & be eligible to be nominated for Associate of the Quarter/Year)