Host / Greeter Lucero (Full-Time)

Omni Hotels & Resorts; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at an upscale rooftop restaurant in a revitalized downtown area, where your outgoing personality will shine. As a Host/Greet, you'll create memorable experiences for guests by providing exceptional customer service and managing reservations efficiently. This full-time role requires evening and weekend availability, perfect for those eager to grow in the hospitality industry. Be part of a dynamic environment that values teamwork and guest satisfaction, making each visit special for everyone who walks through the door.

Qualifications

• Previous experience in full service dining / upscale service preferred.
• Strong verbal and written communication in English required.

Responsibilities

• Greet guests with a pleasant smile and superior customer service.
• Seat guests using Open Table software and manage reservations.
• Monitor dining room for seating availability and guest wellbeing.

Skills

Customer Service

Communication Skills

Reservation Management

Tools

Open Table

Job description

Host / Greeter | Lucero (Full-Time)

Job Locations

US-AZ-Tempe

Requisition ID

2025-122467

# of Openings

1

Category (Portal Searching)

Restaurant Operations

Location

Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe's revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

Job Description

Omni Tempe Hotel at ASU is seeking a Host / Greeter to join Lucero, the upscale rooftop restaurant and bar of our hotel. This role is perfect for someone who is outgoing, engaging, and wanting to grow in the restaurant or hotel industry.

This is a full-time position with required PM and weekend hours. The chosen individual must be available Tuesday-Saturday from 4 to 11.

Responsibilities

Greet guests when entering the restaurant with a pleasant smile and superior customer service.

• Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be.
• Answer the phone upbeat and positive, take reservations and answer guest inquiries.
• Control the pace of the restaurant through reservation times and seating.
• Assign server sections, ensuring servers work different sections daily.
• Monitor dining rooms for seating availability, service, safety and wellbeing of guests.
• Assist servers and managers when needed.
• Thank every guest upon departure, invite them to return, and wish them a fond farewell.
• Notify Managers and servers of VIP's and guest notes or issues.
• Attend department meetings and other required company trainings.
• Perform any other duties as assigned by management.

Qualifications

• Previous experience in full service dining / upscale service preferred.
• Must have strong verbal and written communication in English.
• Must be able to work a variety of shifts, including weekends and holidays
• Maintain a professional business appearance, attitude, and performance
• Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environment.

*This position is a part-time, on-site position with no work from home flexibility.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [e-mail].

Salary is $17 / hour.