Host/Greeter

Davidson Hospitality Group; Monterey, Northern (CA, KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health & Wellness Coverage

Discounted Stays at Hyatt Hotels

Complimentary Meals

Employee Recognition Programs

Referral Bonuses

Employee Assistance Program (EAP)

Life Insurance

Paid Time Off

Sick Leave

401(k) Retirement Plan

Job summary

Davidson Hospitality Group seeks a Greeter/Cashier at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course in Monterey, CA. You will warmly welcome guests, answer inquiries, and manage cash transactions, contributing to a smooth check-in/check-out process in a vibrant resort environment.

The role emphasizes exceptional customer service, strong communication, and the ability to work flexible hours, including weekends and holidays, while supporting a luxury guest experience.

Qualifications

• Excellent customer service and friendly demeanor.
• Strong communication skills and ability to assist guests.
• Read, write and speak English fluently.
• High energy and enthusiasm for guest relations.
• Ability to multitask in a fast-paced hotel lobby environment.
• Strong attention to detail in cash handling and transactions.
• Experience with cash handling and POS systems.

Responsibilities

• Welcome guests with a warm and friendly demeanor and create a positive first impression.
• Provide exceptional customer service and assist guests with inquiries.
• Efficiently handle cash transactions with accuracy and consistency.
• Maintain a clean, organized cashier station and lobby area.
• Collaborate with departments to ensure seamless guest experiences.
• Offer recommendations for attractions, dining, and activities nearby.
• Resolve guest issues proactively and uphold brand standards.

Skills

Customer service

Strong communication

English fluency

High energy

Multitasking

Attention to detail

Cash handling

POS systems

High School diploma or equivalent

Education

High School diploma or equivalent

Tools

Point-of-Sale systems

Job description

Property Description

Join the prestigious team at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course, located in the picturesque Monterey Peninsula of California! As a renowned resort, we are seeking dedicated and passionate individuals to be part of our team. With its stunning coastal location, luxurious accommodations, and world-class amenities, Hyatt Regency Monterey offers a unique and serene work environment where you can showcase your hospitality skills. As an employee, you will have the opportunity to deliver exceptional service to our discerning guests and create unforgettable experiences. With a commitment to employee development and growth, Hyatt Regency Monterey offers ample opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Responsibilities:

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment.

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts, and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Hotel-Provided Perks:

• Health & Wellness Coverage- Medical, dental, and vision insurance provided through the Union. The company subsidizes these benefits, and once the Union’s required work hours are met, your monthly premiums are fully covered.
• Discounted Stays at Hyatt Hotels– Travel and stay with ease using exclusive employee rates.
• Complimentary Meals– Enjoy free meals during your shift in our on-site cafeteria.
• Employee Recognition Programs– We celebrate your contributions and milestones regularly.
• Referral Bonuses– Help us grow our team and earn bonuses for successful hires.
• Employee Assistance Program (EAP)– Free, confidential support for personal or work-related concerns.

Union Benefits (offered through the Union):

• Life Insurance- Coverage is provided through the Union to offer peace of mind and financial support for you and your loved ones.
• Paid Time Off- Vacation & Sick time hours
• Sick Leave- Union-provided sick time ensures you can care for your health when it matters most.
• 401(k) Retirement Plan- A Union-sponsored 401(k) is available to help you save for the future with confidence.

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Background check required. We participate in E-Verify.

Salary Range

USD $23.03 - USD $23.03 /Hr.