Host Fulltime

Capital Ale House; Fredericksburg (VA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Company supplemented Health Insurance

Company supplemented Dental Insurance

$25,000 free life insurance

401(k) with a 3% company match

Paid vacation

Personal time off / Sick pay

Job summary

Capital Ale House in Fredericksburg, Virginia, seeks engaging staff for customer service roles. Responsibilities include answering calls, providing directions, and maintaining cleanliness. Staff must communicate positively with guests and handle operational responsibilities effectively. Candidates should be available on Sundays and capable of moving items up to 30 lbs. The position offers company-supplemented health and dental insurance, life insurance, and a retirement plan with company matching.

Qualifications

• All Employees are required to be available on Sundays on a rotating basis.
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for up to an 8‑hour shift, which may include going up and down stairs.

Responsibilities

• Answer telephone to provide callers with directions and hours of operation.
• Answer questions guests have regarding our products or services.
• Clean and sanitize equipment, utensils, and counter tops following standard procedures.
• Maintain a positive and professional demeanor while working in a loud, high-volume environment.
• Communicate with all guests in a congenial manner.

Job description

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement

Job Summary

• Answer telephone to provide callers with directions, hours of operation, to go orders, etc.
• Answer questions guests have regarding our products or services.
• Clean and sanitize equipment, utensils, and counter tops following standard procedures to ensure sanitized drinking and eating surfaces.
• Maintain a positive and professional demeanor while working in a loud, high‑volume environment.

Responsibilities

• Reflect positively on the company and its staff.
• Communicate with all guests in a congenial manner.
• Communicate with all Managers about operational issues concerning the quality of service, cleanliness, and efficient operations.
• Ensure the timeliness of operational deadlines and adherence to the standards of operations of the position set forth in the Host Training Manual.
• Identify areas of need within the beverage service and dining area and correct problems.
• Communicate the company’s marketing efforts to guests.
• Contribute to the overall positive morale of the operation’s staff.
• Assist in the completion of the staff training program for trainees in the service area.
• Ensure the safety and security of the restaurant and its staff by adhering to the safety and security procedures of the company.
• Ensure the safety and security of the guests by adhering to the Responsible Service of Alcohol Policy of the company.
• All guests and staff members must be treated with dignity and respect.

Qualifications

• All Employees are required to be available on Sundays on a rotating basis.
• Must be able to move items up to 30 lbs. for distances of up to 25 feet.
• Able to remain standing and active for up to an 8‑hour shift, which may include going up and down stairs.

Benefits/Perks Full‑Time

• Company supplemented Health Insurance.
• Company supplemented Dental Insurance.
• $25,000 free life insurance.
• 401(k) with a 3% company match.
• Paid vacation.
• Personal time off / Sick pay.