Host & Food Runner (WEEKEND AVAILABILITY)

Bassett Street Brunch Club; Madison (WI); Hybrid; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) with match

Paid Time Off

Wellness Benefits

Job summary

Bassett Street Brunch Club in Madison, Wisconsin is seeking a Host & Food Runner for a hybrid role. Compensation ranges with tips: $14–$20/hour, plus benefits. Join a team that welcomes collaboration and flexible scheduling, including mornings and weekends.

This role trains across host and food-running duties, delivering excellent guest service and coordinating with kitchen staff to ensure orders meet guest specifications.

Qualifications

• Must have a great attitude and positive outlook.
• Strong customer service abilities.
• Excellent oral communication skills.
• Ability to stand for long periods and move quickly.
• A dedication to teamwork.

Responsibilities

• Greet customers and seat them, manage reservations and waiting lists.
• Deliver food from kitchen to tables accurately and promptly.
• Communicate guest orders and allergy needs to kitchen staff.
• Assist restaurant staff as needed in a hybrid role.

Skills

Great attitude

Customer service

Oral communication

Teamwork

Job description

Position: Host & Food RunnerNote: This is a hybrid position.Compensation: With tips, $14-$20/hourBenefits package including:Medical, Dental, Vision, and Disability Insurance with Employer Contribution401(k) Retirement Plan with Employer MatchPaid Time OffWellness BenefitsAnd Much More (Head here for a full list)About Position:The hostess or host is responsible for greeting customers as they enter a restaurant, taking their reservation or putting them on a waiting list, giving the guest(s) menus and showing them to their seat. The host may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.The Food Runner is responsible for delivering food orders from the kitchen to customers’ tables rapidly and accurately. This position is responsible for ensuring each order is prepared to the restaurants and guest’s specifications. The Food Runner is expected to clearly communicate any additional orders or needs the guests may have to cook staff or expeditor (e.g., food allergies).As a hybrid position, you will be trained as and scheduled for both host and food running shifts.Job Requirements:Great attitude and positive outlookStrong customer service abilitiesAbility to stand for a long time and move quickly, when necessaryDedication to teamworkExcellent oral communication skills requiredWe are looking for weekend, morning availability-will be able to work 7:45am to 3pm Saturday and Sunday.Our Promise & Culture:Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like-minded professionals who want to grow both their restaurants and their careers, and we mean it. 100% of our executive leadership team started their Food Fight careers in an entry level role. Our focus is to create a collaborative culture for our restaurant leadership and minimize the most common stressors the restaurant industry is known for by:Extending freedom and autonomy to our restaurant leaderships teamsAllowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our restaurantsOffering continued education opportunities and tuition reimbursement to our managersProviding opportunities for advancement and career growthDirectly supporting the administrative functions of our restaurantsApply Today:If our culture and team sound like something you’d like to be a part of, apply today.Job Requirements:Great attitude and positive outlookStrong customer serviceMust have legible handwritingAbility to stand for a long time and move quicklyA dedication to teamworkExcellent oral communication skills required